It's completely gone! How do I get it back in the printer list? It's a Canon PIXMA MP500 connected by USB and was working fine up till last night. Still not sure why I deleted it from the printer list since I did this once before!!!! I can't find the thread that explained how to get it back on my Mac. I reinstalled the drivers and software but still nothing. I'm using 10.8.1. Please help!
OS X Mountain Lion
Normally you can safely delete and re-add any printer, since the drivers remain installed - no need to reinstall the software. Did you already try simply clicking the "+" button under the printer list?
Matt
Yes and nothing shows up in the add window that follows.
Try rebooting, and make sure the printer is turned on and attached to the Mac.
Matt
Thanks Matt. I did that too, nothing. Very frustrating.
Turn off printer.
Unplug USB cable.
Delete canon folder from /Library/Printers.
Reboot.
Plug in printer to different USB port.
Turn printer back on.
Wait for its warm up noises to stop.
Attempt to readd it.
Do software update if it adds.
Try to print.
Still nothing...
filthy D wrote:
Still nothing...
Try a different USB Cable... One that you know is working...
yep tried that too.
Yes ever since I upgraded to Mountain Lion 10.8.1 my Pixma MP500 also stopped working
I found the following on their Support Site:
About PIXMA MP500
| See Other PIXMA MP Series |  |
Photo All-In-One Printer
Item Code: 0579B002
|
|
|
Drivers & Software
|
Your model is not supported with OS X v10.8 Mountain Lion.
|
Hope this helps 🙂
yep know that BUT in my case it's been working fine until I deleted it from the printer/fax list the other night and that's only because I can't get it to show up again in the list.
Anyone know how to get the Canon printer back into the printer/fax list????
Well I got my printer back following directions in this thread,
https://discussions.apple.com/thread/2775350?start=0&tstart=0
Only problem is the Canon is showing up as offline. I've tried everything in this thread over again but still nothing, any other suggestions out there?
The reason it is offline is that the Mac cannot see it. And that makes sense given that when you did try to add it again, the MP500 was not shown in the Default Add Printer view.
And all you have done by following that other thread is to return the proxy for the MP500 to the printers list. But if the printer is not seen by the Mac as physically connected to it then it will be offline when you try to print.
So you need to determine why the Mac cannot see the MP500. The easiest way to determine this is to use System Information, which is located in the Utilities folder in Applications. With System Information open, in the left column you will see USB. Select this and the top right pane will show all the USB busses on the Mac and the devices connected to them. The MP500 should be seen here under one of the busses. If it is not, then that is why you cannot add the printer and why the current offline status is appearing.
If the MP500 is not shown then with all that you say that you have tried, ie another USB cable, another USB port on the Mac and powering the MP500 off/on, then it would suggest that the USB port on the MP500 has failed, which is not common but can happen.
If however the MP500 is seen under one of the USB busses but you still do not see it when you select to add it via Print & Scan, or the MP500 you created via the other thread still shows offline, then it could be a case of current draw. With the MP500 selected in the USB section of System Information, the bottom pane shows information about the connection. Copy and paste that information back here please.
And for the record, the printer is supported. Canon provides the driver to Apple so that is can be downloaded via Software Update.
Accidentally deleted my printer from the printer list!!!!
