Trackpad Freeze, document wiped in iWork 09 on SL
I'm writing on behalf of a family member, who has just lost 3 weeks (17 pages) of work in Pages (iWork 09). She is running 10.6.8 on a Macbook Pro, and Pages backup when saving was not enabled.
Basically what happened was the Magic Mouse and Trackpad froze, the Mac skitzed, highlighted all text and objects in the document and would not allow deselect (I'm guessing because of the freeze). It then wiped the entire document. Now, the document had not been saved since just prior to the freeze, and yet the file appears to be blank on thumbnail prieview. She did not manually save the document after it was wiped, and she did not close the document after the wipe. The undo feature would only allow her to under 'turn tracking off', but wouldn't go any further back than that.
Restore previous version is greyed out because backup was disabled. She has not saved any file copies, and does not use Time Machine. The file that got wiped was the only copy she physically made, but as for Pages' autosave feature, I don't know if there may be temporary save states still there.
As far as I know, Pages preferences are default since install. I want to help her but without physically seeing the Mac, I don't know what else to do to try and find any save state files that may be floating around on the HD. I don't use Pages, so my knowledge of the program is limited.
She has a day and a half until the assignment is due, I'm hoping someone might have a suggestion before then. Please help, it's such a lot of work for someone to lose so close to a submission date, and I feel really terrible for her 😟
MacBook Pro, Mac OS X (10.6.8), iWork 09