7 Replies Latest reply: Sep 25, 2012 5:44 AM by planb77
patgilb Level 1 Level 1 (0 points)

I have an old 3G 40GB iPod that still works fine that I use in my office. I tried to sync it up to the firewire port on my iMac (2.16 ghz running OS 10.5.8) but it wouldn't sync or show up as a device in iTunes (10.6.3). I don't think the cord is he problem because the iPod battery is charging. I have reset the iPod and restarted the iMac but this was no help. I also tried restarting the iPod in Disk Mode but iTunes still wouldn't recognize it. I recollect syncing it up with no problem about 6 months ago, so the only thing I can think of is that the iTunes 10.6.3 upgrade is the problem. Does anyone know if that is the case? Thanks!


iPod 3G 40 GB, iOS 2.x
  • planb77 Level 7 Level 7 (32,290 points)

    No. All iPods are compatible with the latest version of iTunes. Do you have another Mac you could test the iPod on?

     

    Even though the iPod's battery charges, it still wouldn't hurt to try another cable if at all possible.

     

    B-rock

  • patgilb Level 1 Level 1 (0 points)

    Thanks for the suggestion. It turns out that the iPod was recognized on a different iMac. Does this mean that both of my existing Firewire ports on my iMac are broken (I have tried the iPod in both)? Do you have any idea how I might fix this problem? This is strange - I had a HD docking system that I used not more than two weeks ago with the Firewire ports (but I can't test that today because I loaned it to my son).

  • planb77 Level 7 Level 7 (32,290 points)

    Well, as soon you can get your hands on another device that utiltizes firewire, you can use it to test the Firewire ports of your Mac to verify if it's an issue with the actual ports or not.

     

    When you had the iPod plugged in, did it appear in the Finder at all?

     

    B-rock

  • patgilb Level 1 Level 1 (0 points)

    When the iPod is plugged in to my iMac (i.e., the one I'm trying to sync to iTunes), it does not appear in the Finder.

     

    I do have another firewire device - a digital videocamera. I plugged that into a firewire port on my iMac, opened iMovie, and found that it worked. Afterwards, I plugged the iPod into the same firewire port, but got the same result as before (i.e., the battery charges, but the device isn't recognized). Truly weird.

     

    I don't know if this is an issue, but the battery in this old 3G iPod pretty much is shot and doesn't hold the charge for very long. I have a replacement battery on order. and will retry syncing it after the new battery is installed and fully charged.

     

    In the interim, do you have any other suggestions? Thanks for your help!

  • planb77 Level 7 Level 7 (32,290 points)

    At this time I don't.  Sorry. :S

     

    Let us know what happens after replacing the battery!

     

    B-rock

  • patgilb Level 1 Level 1 (0 points)

    While I continue to wait for my new battery, I realize that in my second post above I failed to mention that my kids' iMac (where the iPod would sync) is running OS 10.6.x, while my computer is running 10.5.8. The kids' computer was bought used with the 10.6 already installed, and it did not come with backup disks. Do you think the OS 10.5.8 could be the problem (while running iTunes 10.6.3)?

  • planb77 Level 7 Level 7 (32,290 points)

    It shouldn't be a problem.  It's an older iPod and should work just fine with an older OS and version of iTunes.


    B-rock