Ran Software update and now won't install and disk utility won't run.

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Level 1

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Ran Software update and now won't install and disk utility won't run.

Hi all,

I ran software update and it showed 10.4.6 is out. I did the usual and downloaded and installed the update. After downloading the update, I was returned with unable to install this package and they put it in the trash. The warning box said to drag out of trash and try again.

When I boot the installer pkg, it works until select drive and my only hd doesn't show up like it usually does. The computer reboots fine and runs normal to the eye. I wanted to rebuild permission thinking something was messed up , but disk utility says a background app needed by disk utility didn't run so I should quite DU and rerun.

Short story is I cannot run disk utility and the installer app is hosed. I never was able to run the 10.4.6 installer so 10.4.5 is still in the about this mac window and software update won't run.

Any suggestions? Not really in the mood to reinstall fresh at the moment.

g5 1.8x1.8 Mac OS X (10.4.5)

Posted on Apr 3, 2006 9:17 PM

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Answer 1

baltwo

Level 9

62,362 points

Apr 3, 2006 9:20 PM in response to simpleone

Boot with Tiger install disk, launch DU, and repair disk and permissions.

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Answer 2

simpleone Author

Level 1

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Apr 3, 2006 9:50 PM in response to baltwo

After I posted I did do what you suggested. No change. very odd. Software update just hangs still.

I will probably just ignore for now and do a clean reinstall in a week or 2.

Thanks for the quick post.

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Answer 3

baltwo

Level 9

62,362 points

Apr 3, 2006 9:59 PM in response to simpleone

Don't give up the ship, yet. Manually download the Delta and Combo updates and manually install the Delta. If that doesn't work, try the Combo update. You might have gotten a corrupted version due to the heavy traffic. I just finished beta-testing it and don't recall any adverse reports with SU.

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Answer 4

Apr 3, 2006 10:00 PM in response to simpleone

I had a similar problem running the update from software update, It showed the same message "couldn't install and package is in the trash" however in my case
the about this mac did say 10.4.6 before restarting and the package was not in the trash as the message said. I restarted and the rebooted twice (like the directions said it would) and it appears to be ok, the package was in the trash after the reboots. I'm just concerned that something might crop up later, so I'm downloading the combo update right now.

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Answer 5

simpleone Author

Level 1

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Apr 3, 2006 10:03 PM in response to baltwo

I did try manually as well. the ppc update and the combo too. That was my first thought is the first download was corrupted. I have gone thru what I thought could have happened and tried to remedy. Been using macs since 88 and just stumped. I do backup my user so I won't lose anything. Like I said, the computer is still behaving normal and reboots fine. The tiger disc did repair fine as well.

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Answer 6

baltwo

Level 9

62,362 points

Apr 3, 2006 10:57 PM in response to Jeff Roessle

Thanks for the feedback. Try this. Move the MacOSXUpd10.4.6PPC.pkg out of /Library/Receipts to the desktop and try reinstalling.

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Answer 7

Apr 3, 2006 11:06 PM in response to baltwo

Update: I can't get any disk images to mount (device not configured error) the combo update or any other disk image I have. I looked for the receipt, every one is there up to 10.4.5 and yet the update no longer shows up in the software update utility. About this mac still says 10.4.6...sigh

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Answer 8

R C-R

Level 6

17,782 points

Apr 3, 2006 11:13 PM in response to Jeff Roessle

FWIW, the 10.4.6 update went well for me using the Software Update app. It did not leave a package receipt with the name previously mentioned, but did leave one named "MacOSXUpd10.4.6PPCPatch.pkg."

I'm not sure the receipts are actually installers, though. Typically, they are much smaller than the downloads -- in this case only 2.4 MB.

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Answer 9

baltwo

Level 9

62,362 points

Apr 3, 2006 11:38 PM in response to R C-R

Patch indicates the Delta update. The package receipt basically contains the Archive.bom file which tells you what was installed where and what the permissions should be set to and a couple of info files. It isn't the installer.

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Answer 10

R C-R

Level 6

17,782 points

Apr 3, 2006 11:54 PM in response to baltwo

Duh! I get it now. I thought you were suggesting in an earlier post that he should drag out the receipt file & try installing from it, rather than dragging it out just so the receipt wouldn't be there when he ran the actual installer again.

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Answer 11

Apr 4, 2006 12:38 AM in response to baltwo

I did an archive and install from my tiger install dvd, did the combo update from there and everything seems to be working ok now including disk images.
No errors on installation from the combo update.

Thanks for the suggestions.

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Answer 12

ljmahle

Level 1

0 points

Apr 4, 2006 11:02 AM in response to simpleone

I ran this software update and now when I try to save in photoshop it crashes the application. Any Ideas?

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Answer 13

simpleone Author

Level 1

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Apr 4, 2006 12:20 PM in response to baltwo

the file is not in my Library/Receipts of the drive. Most recent system update in there is MacOSXUpd10.4.5PPCPatch.pkg

Thanks for the feedback. Try this. Move the
MacOSXUpd10.4.6PPC.pkg out of /Library/Receipts to
the desktop and try reinstalling.

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Answer 14

simpleone Author

Level 1

0 points

Apr 4, 2006 1:11 PM in response to simpleone

I just did archive and install. update worked fine. Not sure what really happened. Thanks for taking time to post.

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Answer 15

Jpfresno

Level 4

3,020 points

Apr 4, 2006 1:50 PM in response to simpleone

Welcome to Apple's Users Help Users Forums.
Hi simpleone,
Glad the problem is fixed. You got some great help. You have rewards to hand out.
Gold Star = Helpful = 5 pts w 2 available and Green Star = Solved = 10 pts

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