FIPS GETTING INSTALLED

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Level 1

9 points

FIPS GETTING INSTALLED

I have just bought a 15in Mac Book Pro. Latest OS. Applied all Software Updates & 2011 MS Office. Somehow FIPS is being installed and it hangs the whole OS. Genius Bar has reinstalled the OS adn I can get it to boot. Left it on overnight to back-up to Timecapsule. Now, it won't boot again due to FIPS installed. I know this because I put it into Verbose Mode and it hangs at FIPS.

Any ideas as to why? The only solution that the Genuis Bar says is to re-install. This looks to be a Catch-22 at this point.

Any ideas?

This is a personal Laptop and not Business.

MacBook Pro, OS X Mountain Lion (10.8.1)

Posted on Sep 16, 2012 8:14 AM

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Answer 1

wjosten

Level 10

95,321 points

Sep 16, 2012 8:47 AM in response to Huey Mungus

http://support.apple.com/kb/HT5396

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Answer 2

Huey Mungus Author

Level 1

9 points

Sep 16, 2012 8:55 AM in response to wjosten

Hi there: Guess I was not clear. I do not want it installed! It is somehow automatically being installed without any prompting by me. I need it removed and stopped from being automatically installed.

The only solution to uninstalling it is to reinstall the OS.

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Answer 3

wjosten

Level 10

95,321 points

Sep 16, 2012 9:26 AM in response to Huey Mungus

Well, who put the installer on your system...it doesn't ship that way?

Read through this:

http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/HT4603/FIPS%20Crypto %20Officer%20Role%20Guide%20Edits%20v3.pdf

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Answer 4

Huey Mungus Author

Level 1

9 points

Sep 16, 2012 9:36 AM in response to wjosten

Fresh Laptop and fresh install of OS. Did use migration assistant when I first got the laptop. Do no one outside of me and Apple has touched this unit. I know what FIPS because of this. Just need it to stop auto installing.

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Answer 5

wjosten

Level 10

95,321 points

Sep 16, 2012 9:43 AM in response to Huey Mungus

Don't know what else to tell you. Someone had to put the installer on your system. If you're within 14 days of purchase, return it for a no questions asked full refund. Then, use the money to purchase a new system.

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Answer 6

gumsie

Level 4

2,179 points

Oct 10, 2012 6:32 PM in response to Huey Mungus

In the same boat as you. Let me know how you get on. This isn't something you can install accidentally. But then where did it come from?

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Answer 7

gumsie

Level 4

2,179 points

Oct 11, 2012 12:01 AM in response to Huey Mungus

I'm the same.....

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Answer 8

Huey Mungus Author

Level 1

9 points

Oct 11, 2012 7:01 AM in response to gumsie

I updated to 10.8.2 which after that happened, there was a firmware update that popped up on the software update (I always run it again just to see what if anything couldbe there) and saw that. It dealt with a freezing issue for the 2012 15in MBP. I ran that and it resolved the FREEZING issue. I do not beleive it was a FIPS issue since I reloaded the OS twice with once from the Apple Genius. And the FIPS thing kept showing up.

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