5 Replies Latest reply: Sep 19, 2012 8:37 AM by JulieM2118
JulieM2118 Level 1 Level 1

So after updating to the most recent version of iTunes, my iPhone 4s will not sync with iTunes.  Before the update, no problem whatsoever.  It is recognized by my IOS (Windows 7) and I can see it on my control panel but how do I get it to sync?

 

Thanks!


iPhone 4S, Windows 7
  • shahaman Level 1 Level 1

    The new iTunes *****! It wasnt able to backup my data too and after restoring I had to Restore with my a month old Backup(Contacts were intact in that). For your problem, Goto Edit>Preferences>Devices, click "Reset Sync Data", Close iTunes and reopen. This might work and if this doesn't than Restart Your PC and Hard reset your iPhone by Pressing Home and Sleep button together(This will just restart your iPhone and won't restore anything) than Sync, else a new update or magic will help you out(if you don't plan to restore your iPhone.

  • JulieM2118 Level 1 Level 1

    Ok so I have tried all of the suggestions you have made yet nothing has helped.  I am starting to worry because the latest back up says it was in July when I know I have backed up a few more times since then.

     

    Any more suggestions?

  • JulieM2118 Level 1 Level 1

    I have also tried to manually sync the phone while it is plugged in to my computer by going into the settings but it would not allow me to synch then either.

  • shahaman Level 1 Level 1

    Is your phone jailbroke?

  • JulieM2118 Level 1 Level 1

    Nope.  I am on the Verizon network.