ipod shuffle 2nd generation and windows 7

Do you have iTunes installed on your new Windows 7 PC? If so, does iTunes see your device when you plug the iPod into an available USB port?

All models of iPods should be compatible with the latest version of iTunes.

B-rock

I'm having the same issue. My old shuffle is totally invisible to iTunes 7. I was fine with iTunes 6 through last week. I've been through 7 of the 10 troubleshooting steps listed in the help section, and none of them have helped iTunes 7 see my old shuffle. I can't find the disc from 2004 to complete one of the steps. Totally worthless!

What 10 steps are you referring to exactly?

Do you have a 1G Shuffle? If so, perhaps you can try using the iPod Reset Utility if you are running Windows XP or 2000.

http://support.apple.com/kb/HT1293

B-rock

Thannks for putting me on the right track, planb77. The article above linked to this page which solved the problem: http://support.apple.com/kb/HT1238. Welcome back RadioLab!

Glad to hear that. 🙂

B-rock