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my ipod wont restore/disabled connect to itunes.itunessays cant connect enter password but i cant enter password or restore

help ipod touch disabled will not hardstart or restore/help

iPod touch, Windows 7, restore help ipod touch will not re

Posted on Sep 16, 2012 11:44 AM

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10 replies

Jan 15, 2013 6:54 AM in response to lllaass

I am having the exact same issue. My son's iPod will go into Recovery mode, then go through the process, but about halfway through, the iPod comes out of Recovery Mode and goes back to the same screen as before "iPod is disabled. Please connect to iTunes". Then the message I get on iTunes is "The connected iPod is password protected".


I'm at a loss here.

Jan 15, 2013 7:26 AM in response to themount

This may be a more accurate description.


I bought my son a new iPod Touch 5 and before we could sync it to our iTunes account on our home computer he locked himself out and disabled it by repeated attempts to get in. I have tried the method of holding down the home button while plugging in the USB and iTunes starts to restore the device; however, 12 minutes into the restoration the device disconects and shows the disabled screen again and iTunes gives me the message that the device is locked out. I repeated this process 3 times but no dice. Thoughts?

my ipod wont restore/disabled connect to itunes.itunessays cant connect enter password but i cant enter password or restore

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