Airport says connection is strong but unable to load pages

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Airport says connection is strong but unable to load pages

This is a new problem within the last couple of days. My Internet was working totally fine but all of a sudden now it says it is connected but web pages won't load at all with google chrome (up to date) or any other server. I've tried restarting the modem and router, the computer itself many times, resetting the location, resetting the DHCP lease, restarting "PRAM". Ethernet wasn't working either but I'm not sure that that is related. Network diagnostics says the Internet is connected. The wifi on my iPhone is working totally fine. I've tried emptying the cashe and no proxies are checked off. I've tried other wifi networks nearby which also don't work on my MacBook but my roommates aren't having any trouble at all with their pcs. Please help!!

I'm using a MacBook pro 2009 with os x 10.6.8, 2.26 GHz intel core 2 duo.

MacBook Pro, Mac OS X (10.6.8)

Posted on Sep 16, 2012 2:44 PM

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Answer 1

CMCSK

Level 6

11,452 points

Sep 16, 2012 3:32 PM in response to Aarusso

Aarusso wrote:

web pages won't load at all with google chrome (up to date) or any other server.

Try another browser. If that still does not work, a few more suggestions (some you have already tried):

Change your router channel. Sometimes this is all you will have to do.

Power cycling the router. Read the router's user manual or contact their tech support for instructions.

System Preferences/Internet & Network/Network

Unlock the padlock

Locations: Automatic

Highlight Airport

Click the Assist Me button

In the popup window click the Diagnostic button.

System Preferences/Network- Unlock padlock. Highlight Airport. Network Name-select your name. Click on the Advanced button. Airport/Preferred Networks-delete all that is not your network.

Place a check mark next to "Remember networks this computer has joined." Click the OK button and lock the padlock. Restart your computer.

http://support.apple.com/kb/TS1920 Mac OS: How to release and renew a DHCP lease

No internet connection (wireless)

Check to see if an extra entry is present in the DNS Tab for your wireless connection (System Preferences/Network/Airport/Advanced/DNS).

Delete all extra entries that you find.

Place a check mark next to "Remember networks this computer has joined."

Other resources to check into:

Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6

Netspot

How to diagnose and resolve Wi-Fi slow-downs

Pv6 troubleshooting

Mac OS X 10.6 Help: Solving problems with connecting to the Internet

What Affects Wireless Internet?

Solutions for connecting to the Internet, setting up a small network, and troubleshooting

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Answer 2

Sep 16, 2012 3:40 PM in response to Aarusso

If others are getting their web pages just fine, but you are not, you may have a Domain Name Server (DNS) problem.

If this address gets you Apple:

http://17.149.160.49

But this does not:

http://apple.com

You may have a DNS problem. See this article:

Non-responsive DNS server or invalid DNS configuration can cause long delay before webpages load

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Answer 3

CMCSK

Level 6

11,452 points

Sep 16, 2012 3:43 PM in response to Grant Bennet-Alder

Thank you for posting that DNS article link.

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Answer 4

Aarusso Author

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Sep 16, 2012 4:47 PM in response to CMCSK

No other browsers work either. I've tried power cycling and that didn't help. But I don't think it's the router or modem since the wifi wasn't working for me at my university either when it always has been fine there in the past. The diagnostics still says that my connection is fine. I can't change my router channel because my Ethernet isn't working. I've tried 2 different cables and it says that the Ethernet has a self assigned ip address and will not be able to connect to the Internet. Below, the ip listed is a 169.

I already tried deleting other preferred networks and resetting the dhcp. I tried them both again but neither helped. There were no extra entries under dns.

Thank you so much for the suggestions. Do you have any more?

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Answer 5

Aarusso Author

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Sep 16, 2012 4:48 PM in response to Grant Bennet-Alder

Neither addresses got me to apple. It still just says that the web page is not available etc

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Answer 6

Aarusso Author

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Sep 16, 2012 4:59 PM in response to CMCSK

Thank you for the resources. Everything I could do with only my iPhone for Internet I tried but nothing worked

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Answer 7

Sep 16, 2012 6:12 PM in response to Aarusso

What do you have for the values on this pane:

System Prefertences > Network > WiFi/Airport > Advanced > TCP/IP

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Answer 8

Aarusso Author

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Sep 16, 2012 6:46 PM in response to Grant Bennet-Alder

It's all the same values actually except the last three didgets to the ipv4

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Answer 9

Sep 16, 2012 6:52 PM in response to Aarusso

Write down those numbers.

Change toIPv4: Manually.

Enter the same numbers again.

Close the window and save changes for them to take effect.

see if that gets you anywhere.

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Answer 10

Aarusso Author

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Sep 16, 2012 7:19 PM in response to Grant Bennet-Alder

Still nothing...

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Answer 11

Sep 17, 2012 9:12 AM in response to Aarusso

System Preferences > Network > WIFI/Airport > ( Assist Me ) > Setup Assistant...

set it up again from scratch, making sure to specify a new "Location".

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Answer 12

Aarusso Author

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Sep 17, 2012 2:35 PM in response to Grant Bennet-Alder

Hmmm... So I tried that and everything was fine until it tried to connect. It just said unable to establish a network connection. It prompted me to click ok to try again or to click diagnose. I tried it again and it still didn't work so I clicked diagnose the second time which led eventually to a pop up "your Internet connection appears to be working correctly".

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Answer 13

Sep 17, 2012 2:47 PM in response to Aarusso

And is it (working correctly) or are you still stuck as before?

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Answer 14

Sep 17, 2012 3:02 PM in response to Aarusso

mine was doing the same thing! almost brought it into Apple, but I hooked it up to the ethernet cable over night and its working fine again. Strange it happend like this to both of ours, must be others too, not sure what the issue was or is, but it's working again.

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Answer 15

Aarusso Author

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Sep 18, 2012 1:24 PM in response to gailfromwestford

Hmmm... Maybe I'll try that. I brought it to apple today and they messed around with it for a while. They created a new user accout under which the internet still didnt work. They tried running it from an external operating system which worked so they reinstalled the operating system for me. Strangely enough, the Internet then worked on the user they had created but not on my original user. So now I have to create a time machine backup (for whatever reason that couldnt use the WD formatted backup) and bring it back so they can delete everything and reinstall the operating system.

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