How to cancel a Genius Bar reservation

Go to the reservation and cancell it.

Start here:

http://www.apple.com/retail/storelist/

select your store.

The next screen has change or cancell a reservation.

Go to the reservation and cancell it.

Start here:

http://www.apple.com/retail/storelist/

select your store.

The next screen has change or cancell a reservation.

I started at that URL and couldn't see a place to cancel my reservation, so I called Apple. The lady said I didn't need to cancel it, that it would be all right, and that the next customer would just move up into that slot.

I couldn't find the cancel appointment button either. I went through and accidentally made another appointment. Once made I had an option to 'view appointments'. Through this I could see both appointments - each will a 'cancel' or 'edit' option.

I cancelled mine by logging into my e-mail which is also my apple ID username and clicked on the e-mail from Apple that confirmed my appointment and it shows in blue letters "cancel or reschedule reservation" . Hope this helps! 🙂

If you made a Genius appointment, you will receive an e-mail about that appointment. When you click on that e-mail, there should be a link saying 'Need to change your appointment?'. Click on that then sign in with your Apple ID. Then click on 'Reschedule'. Then you'll be able to modify your appointment or cancel it.

Thank you for the link. I couldn't find my original email with the appointment on it so I could not figure out how to cancel the appointment. It is nearly impossible to find this information on apple's site. Thank you again

V.

thank you!!!

I would like to cancel my 10am reservation on 7/5/2013. I don't know if I am doing this correctly or not. Please send emailed confirmation of this cancelation.

Thank you,

Joel

Hi Joel122-

Welcome to the Apple User-to-User discussions community!

No one here speaks for Apple, and no one here can confirm your reservation or its cancellation.

Hi Joel122,

Just follow my reply to the OP made back in November of 2012. Still applys.

thanks that was help full

When you made an appt. you should've gotten an e-mail open it, you will be able to see the appt. you made just open the apple appt. and sign in and you'll be able to change or cancel it.

I have a 2:20 Genius Bar reservation at Apple Southdale, Edina, MN. I want to cancel that reservation.

Duane Kullberg