7 Replies Latest reply: Sep 19, 2012 8:53 AM by planb77
Memixanother Level 1 (0 points)

I restored my iPod, but it didn't delete all the songs.  I'm still having the same problems with some 'albums'.  Songlist remains out of order even though iTunes has the song in order and one 'album' won't play which were problems that existed before.  How can I get iTunes to clear all of the song to start over as it should?


iPod classic, Mac OS X (10.7.4)
  • planb77 Level 7 (32,315 points)

    How did you "restore" the iPod? Did you follow the instructions in this Apple support document?

    Restoring iPod to factory settings

     

    Some of these issues may have to do with the metadata that is in place for these tracks in iTunes and the difference between how iTunes and your iPod do their sorting.

     

    B-rock

  • Memixanother Level 1 (0 points)

    To planb77 I read those instructions before I started, but #8 didn't happen; Stage 2 of the Restore process appeared to uoload the songs, but I can't trust that it wiped the songs since the same problems exist.

     

    To B-rock I checked the metadata for both albums (Radiohead - King of Limbs - which locks up iPod; and Radiohead Kid A - which plays the songs out of order, even though they are in order in iTunes.

  • planb77 Level 7 (32,315 points)

    Yes the restore wiped all the tracks from the iPod. That's why it needed to resync all of your content back over to it. That's how the restore works. 

     

    How are the track's in these albums numbered? 01, 02 or 1, 2, 3, etc.?

     

    B-rock

  • Memixanother Level 1 (0 points)

    Yes, I thought that's what Restore should do, but the problems remain.  Hmmm, the out of order 'album's' songlist is notated 1 of 8, 2 of 8, 3 of 8...  I'll try 01, 02...

     

    The other album is running through the list of songs like fast-forward, but not playing the songs.  Then, iPod locks up.

     

    If changing the notation for Kid A doesn't correct the order, or if King of Limbs continues its issue, I'm going to delete them f

  • planb77 Level 7 (32,315 points)

    Yes, I thought that's what Restore should do, but the problems remain.  Hmmm, the out of order 'album's' songlist is notated 1 of 8, 2 of 8, 3 of 8...  I'll try 01, 02...

     

    Probably a good idea.

     

    The other album is running through the list of songs like fast-forward, but not playing the songs.  Then, iPod locks up.

    Do these same tracks play okay in iTunes?  What is the original source for these tracks?  Were they downloads from the iTunes Store or imported from outside of iTunes?  What format are they encoded in and at what bitrate?

     

    B-rock

  • Memixanother Level 1 (0 points)

    King of Limbs: Scrolls through the song titles after one is selected, but nothing plays.  The song play in iTunes, 320 Kbps, MP3, Purchased from Radiohead site.  Played fine until about 6 months ago.  I'm a day from trashing it and ripping the CD I bought later.

     

    Kid A: In order in iTunes, but out of order in iPod (not alpha); 320 Kbps; MP3, Ripped from my CD

  • planb77 Level 7 (32,315 points)

    Run these tracks through the MP3 validator to make sure they are not corrupted.

    http://www.gromkov.com/faq/repair/mp3_validator.html

     

    Otherwise, try converting them to another file format such as AAC and then syncing the newer formatted files over to the iPod.

    iTunes: How to convert a song to a different file format


    B-rock