Phreddo

Q: Why is ATH.exe using 50% of my CPU?

This started recently, I think there was some quicktime upgrade that happened.  I've rebooted my computer and the problem persists.  I've found similar discussions referring to AppleMobileDeviceService, but I don't know if this is that issue or something else.

Running Windows 7 64 bit.

 

Only antivirus is MS security essentials and TrustedID SecureScan (made by Immunet?).  TIA

 

Process explorer shows PID 7988

Windows 7

Posted on Sep 17, 2012 8:46 AM

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Q: Why is ATH.exe using 50% of my CPU?

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  • by RRRdddBBB,

    RRRdddBBB RRRdddBBB Mar 15, 2013 12:40 PM in response to E-D@N
    Level 1 (0 points)
    Mar 15, 2013 12:40 PM in response to E-D@N

    E-D@N wrote:


    if you use iTunes as a media player or for other stuff that requires it to run most of the time, then I suggest you find alternatives.

    Kind of defeats the purpose of being able to easily use home sharing of your music library and/or even easily sync. If I have to go open iTunes on my desktop each time I want to sync a device, I might as well just plug the thing in using the usb, no?

     

    Sure there are alternatives out there to act as a music server, but in all honesty why should this be even considered to be a necessity? No Apple device is that cheap that one should be having to look for other software to have the device interact using a reasonable amount of resources. I realize Apple's iTunes is free, but their devices sure as heck aren't.

     

    All it really requires is for Apple coders to make sure ATH is killed as a running service once it is no longer being used. Is that so hard or unreasonable?

  • by gene.cookmeyer,

    gene.cookmeyer gene.cookmeyer Mar 15, 2013 2:08 PM in response to RRRdddBBB
    Level 1 (0 points)
    Mar 15, 2013 2:08 PM in response to RRRdddBBB

    I have an Apple TV so stopping iTunes from running when I'm not using it makes no sense to me.

     

    I'm VERY DISSAPOINTED in Apple, as they have not fixed this in many updates to iTunes.  Almost like they don't monitor this forum on their own website.

     

    WIRELESS SYNC = USELESS - so Apple please stop listing it as a feature for users.

  • by heyDarren,

    heyDarren heyDarren Mar 26, 2013 4:28 AM in response to Phreddo
    Level 1 (0 points)
    Mar 26, 2013 4:28 AM in response to Phreddo

    I'm having the same issue running Windows 7, 64-bit edition.  After all these iTunes releases you would think they found a fix for this by now!!!

  • by cdf5736,

    cdf5736 cdf5736 Mar 30, 2013 1:15 PM in response to Phreddo
    Level 1 (0 points)
    Mar 30, 2013 1:15 PM in response to Phreddo

    There is a lot of this thread so I haven't read the whole thing so my apologies...has anyone written a script to terminate ATH or AMDS when they kick on or when they use a certain % of processor?  I've been killing ATH constantly and it is slightly irritating.

  • by zippy72,

    zippy72 zippy72 Mar 30, 2013 2:22 PM in response to cdf5736
    Level 1 (0 points)
    Mar 30, 2013 2:22 PM in response to cdf5736

    On Windows that would be quite interesting. I have written some process monitors in .Net before so I might give that a try. It would need to be run as an administrator though, otherwise it wouldn't be able to automatically kill the task...  not 100% sure yet how I would detect if the process had gone rogue, but I might dig out Visual Studio and see if I can find a way to do that...

  • by cdf5736,

    cdf5736 cdf5736 Mar 30, 2013 2:39 PM in response to zippy72
    Level 1 (0 points)
    Mar 30, 2013 2:39 PM in response to zippy72

    I've done it before but in some overzealous HDD cleanup, deleted the VBS.  This site has a start.  Needs some work.  Though in my VBS test, WMI was eating up 10% processor overhead...I'm sure there is a hack to this problem that has much less overhead.  Like, oh, I dunno, Apple fixing the problem.

  • by RRRdddBBB,

    RRRdddBBB RRRdddBBB Mar 30, 2013 3:21 PM in response to cdf5736
    Level 1 (0 points)
    Mar 30, 2013 3:21 PM in response to cdf5736

    I did it the simplistic way by creating a bat file that stopped and then started the ath.exe file, created an exe from that, made a shortcut to itso windows 7 could run it as admin, added it to task scheduler and set it to run every hour. I was too lazy to figure out a method to detect whether it had gone rogue and figured it was just simpler to keep on stopping and restarting it.

  • by ChiSchmidtty,

    ChiSchmidtty ChiSchmidtty Apr 10, 2013 2:45 PM in response to Phreddo
    Level 1 (0 points)
    Apr 10, 2013 2:45 PM in response to Phreddo

    Just bumping this to the top again. Same issue with ath.exe using 30-50% of my CPU on Windows 8 x64. Come on Apple, don't leave your Windows users out to dry.

  • by DJRobX,

    DJRobX DJRobX Apr 10, 2013 2:49 PM in response to ChiSchmidtty
    Level 1 (4 points)
    Apr 10, 2013 2:49 PM in response to ChiSchmidtty

    The bug I filed to Apple on this issue, with details and debug logs, was closed as "Not reproducible."

     

    Pathetic, apple!

  • by cdf5736,

    cdf5736 cdf5736 Apr 10, 2013 4:25 PM in response to Phreddo
    Level 1 (0 points)
    Apr 10, 2013 4:25 PM in response to Phreddo

    Well, that's not cool.  I've turned off the wi-fi sync and that has resolved the issue for me.  Can you post the defect number?  I'll go add to it or submit another one and post the number to this thread.

     

    Thanks!

     

    David

  • by DJRobX,

    DJRobX DJRobX Apr 10, 2013 4:55 PM in response to cdf5736
    Level 1 (4 points)
    Apr 10, 2013 4:55 PM in response to cdf5736

    cdf5736 wrote:

     

    Well, that's not cool.  I've turned off the wi-fi sync and that has resolved the issue for me.  Can you post the defect number?  I'll go add to it or submit another one and post the number to this thread.

     

    Thanks!

     

    David

     

    Agreed    The bug number I filed was 12898549

  • by zappe,

    zappe zappe Apr 11, 2013 4:53 AM in response to DJRobX
    Level 1 (16 points)
    iPhone
    Apr 11, 2013 4:53 AM in response to DJRobX

    Can't you reopen it?

  • by RRRdddBBB,

    RRRdddBBB RRRdddBBB Apr 11, 2013 5:12 AM in response to DJRobX
    Level 1 (0 points)
    Apr 11, 2013 5:12 AM in response to DJRobX

    They can't reproduce it? Seriously? They can't have tried real hard. Thinking maybe it was something on my desktop pc that had a conflict and caused this issue, I decided just the other day to try it on 2 different computers. One with a clean install of windows 7-64 and one with old xp running on it. Both computers ended up having ath.exe consume over 50% of my CPU if iTunes was left running with wifi sync enabled.

     

    Try again Apple. It's really not that hard to make it happen.

  • by cdf5736,

    cdf5736 cdf5736 Apr 11, 2013 7:59 AM in response to Phreddo
    Level 1 (0 points)
    Apr 11, 2013 7:59 AM in response to Phreddo

    I can't get past the "enter your serial number" thinger via the support wizard.  I have no idea what the problem with their support site is.  When I enter the ticket number, it tells me it's not a valid ticket.  Can anyone else get past this?  This has surpassed my PITA factor to deal with any longer.

  • by DJRobX,

    DJRobX DJRobX Apr 11, 2013 8:22 AM in response to cdf5736
    Level 1 (4 points)
    Apr 11, 2013 8:22 AM in response to cdf5736

    This was filed in their bug reporting portal

     

    https://bugreport.apple.com/

     

    I can't do anything at the moment, I now get "An error has occurred. Please report the error to Apple Inc. by emailing the error detail to devbugs@apple.com. " when I try to sign into the portal. 

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