5 Replies Latest reply: Nov 16, 2012 10:31 PM by REMMelbourne
Deckmanjr1 Level 1 Level 1

Apparently, I have not backed up my ipad.  It is now frozen with the IPad Not Backed Up Message in the Center.  I cannot slide on or off and have no clue how to get it going.  Thanks


iPad 2
Solved by lllaass on Sep 17, 2012 10:21 AM Solved
Try:- iOS: Not responding or does not turn on- If not successful and you can't fully turn the iPad fully off, let the battery fully drain. After charging for an least an hour try the above again.- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Reply by Demo on Sep 17, 2012 10:25 AM Helpful
Try this first. Reboot the iPad. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. Make sure that you backup the iPad when the iPad starts up again.

All replies

  • lllaass Level 10 Level 10

    Try:

    - iOS: Not responding or does not turn on

    - If not successful and you can't fully turn the iPad fully off, let the battery fully drain. After charging for an least an hour try the above again.

    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • Demo Level 10 Level 10
    expertise.ipad
    iPad

    Try this first. Reboot the iPad.

     

    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

     

    Make sure that you backup the iPad when the iPad starts up again.

  • Deckmanjr1 Level 1 Level 1

    Thanks, Ok, I do not use Wi-Fi, I have verizon internet on I Pad. 

    How do I successfully back up? and What should the button above volume be set at?  I do not recall if I had it at red or not.  Thanks

  • Demo Level 10 Level 10
    expertise.ipad
    iPad

    I have never seen that message unless you backup with iCloud. I have seen others in the same predicament and rebooting usually works.

     

    Anyway, if you are not backing up with iCloud and you only use iTunes, read this. If you use iCloud, it is explained in here as well.

     

    How to backup and restore from a backup

    http://support.apple.com/kb/HT1766

     

    It is a good idea to back up on a regular basis.

     

     

    That switch above the volume button is called the side switch. This support article from Apple explains how the side switch works.

    http://support.apple.com/kb/HT4085

  • REMMelbourne Level 1 Level 1

    This worked perfectly without me having to wait till the battery drained. Many thanks!