When i plug in my iphone to computer i am no longer seeing ''devices'' in list and so i cannot sync my iphone, any ideas??
iPhone 3G, iOS 4.2
make sure you have nothing else plugged in, your using the cabel that CAME with the device and make sure itunes is updated, as well as restarting the computer and your plugged directly into the computer not a usb hub
Are you using a Windows based computer or an Apple computer?
Are other iPhones recognized by that computer?
One of these articles will be a good place to start on getting the iPhone recognized on that computer.
Hi
Using windows based computer but have tried the iOS: device not recognised and followed procedures in control panel, programmes etc but still doing nothing 😟
try restarting your apple mobile device see link http://support.apple.com/kb/TS1567
HI
Done all of that too but still nothing, normally i just plug in and synch in progress comes up but nothing happening at all - usb port is working as i tried something else in it earlier so i am still lost :-(
Well i have now tried all of the advice given above and i am getting a message under the 'diagnostic connectivity test' that everything is correct and working except under the section 'ports' and it says iphone is not recognised and when i press the help button beside it it says cannot open url...
have to ask since all the link provided didn't help you. Is your phone jailbroken?
No, it is not jailbroken..it was bought on a contract with with my phone provider and it has worked in the past with synching and showing as device in the left panel but now nothing and i can't think of anything i have done to change this at all. When i try to use the apple service and support though i am getting 'missing url' with it too so i cannot get further than that to progress :-( it's driving me crazy
Have you tried to take the security software out of the picture? You can try uninstalling it and testing again, or you can follow this Apple doc -> iTunes: Troubleshooting security software issues
I am trying that now but my security software is out of date and when i click on itunes troubleshooting security i get the message 'the page you are looking for cannot be displayed' i am trying to uninstall the security software but as yet getting nowhere
same problem, affecting 2 devices. Also cannot access Itunes store. All fine till midweek.
hope you resolve, if you do I'd like to know how.
my iphone is not coming up in itunes under devices
