How do I change my rescue email?

Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37

I do not see how that link provided the answer. Can someone please expalin how to change the rescue email?

http://support.apple.com/kb/HT5312

Read all the way to the bottom for instructions to reset rescue email. Worked for me! Good Luck!

Sign in to manage apple ID

Go to "Password and security"

---> at this point you may be able to change your rescue email address

---> you may need to answer security questions and THEN be able to

Alt strategy --

This is what I actually did when I needed to change my rescue email. However, it is clear that the above strategies would now work for me.

I needed to change my rescue email b/c I wanted that email to be my primary email/appleID. The rescue email and primary cannot be the same for some reason. When I needed to do it, I forgot the answer to one of my security questions so was forced to click "Send reset security info email to •••••@***.com." This sent an email to my rescue email address -- so if you cannot access your rescue, this alt strategy will not work.

When I clicked the link sent, something went wrong and aple could not bring me to that page. However, when I looked back in the browser tab where I was managing my AppleID, the page/environment for "Password and security" changed. All that was there was something to click that said "Reset .....". This brought me to a page to change all 'password and security' related issues including my rescue email address.

Summary of Alt:

Sign in to manage apple ID

Go to "Password and security"

click "Send reset security info email to •••••@***.com."

--> may have to go to rescue email address and follow instructions there and it may work

--> could be you only have to renew the 'password and settings' page to see new option to click "Reset...."

--------> This latter step was available to me after clicking link in rescue email

Hi, I don't have access to the rescue email address. And whenever I "reset the security info", I don't get the email. I don't have the answers to the security questions and the rescue email address. I am stuck. Do I delete the account?

Have you solved your problem? I'm stuck just like you.

Yeah I have the same problem, have you found a solution yet?

I'm stuck too, because I do not have anything that says 'Password & Security', but instead it's just telling me to verify my current Apple ID. However, I've forgotten my password for that email address and so can't verify it. Can anyone help?

I am stuck too I don't remember my answers to the security questions and I can't remember my rescue email address someone please help. :-)

I was contacted by email from someone in Apple, who asks me to call an Apple helpline. I did that and waited for about half an hour for someone to answer the call. When he realize what I need, he create a case number for me, and transfer me to another number to wait again. After another 15 min of waiting, I was still on hold. I gave up.

Eventually, I created another userid and abandon my original Apple ID. Sadly, I think Apple is not keen for us solve this problem, since it doesn't generate any revenue to them. Thus, to save all your effort, it is probably easier to create a new Apple ID.

Thanks this worked for me

Here is how to change your rescue email:

-Go to appleid.apple.com.

-There, click on manage apple ID

- Click on password and security. You will be asked 2 security questions.

- There, scroll down, and you can change your rescue email

Hope I helped 🙂