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itunes 10.7 on Win7 64bit keeps skipping during playback

Just updated to iTunes 10.7.0.21. Since the update, every time I start running another program on my computer, any thing i'm playing in iTunes starts skipping. It doesn't matter whether it's a podcast, music, audiobook. Any ideas on how to fix this?

Windows 7, 64-bit iTunes 10.7.0.21

Posted on Sep 17, 2012 9:20 PM

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19 replies

Sep 17, 2012 9:25 PM in response to grimble65

You're not the only one having this problem. I am listening to my music on a 32bit Windows Vista computer and when I am doing something like on Firefox it skips, it does it every 15 to 30 seconds of the song and I go back into the song to see if it skips again and it doesn't do it.


Also I seen that ATH.exe is running and using almost 100% of my CPU power and slows my computer down. I disabled it because I have no idea what it does with iTunes but it's annoying and I feel like going back to the previous version of iTunes because there was NOTHING wrong with it. This one is chalk full of problems.

Sep 18, 2012 4:45 AM in response to grimble65

I am getting this on Windows 7 32bit as well and it is driving me mad. I have never had a problem with iTunes like this before, but now the more I do (opening browser windows, emails, PDFs, etc..) the worse the 'skipping' gets.


I have reinstalled iTunes twice and have also reinstalled my graphics/sound card software and drivers and all to no avail.

Sep 20, 2012 11:29 AM in response to grimble65

Trying to be useful, as there is no sign of any update to fix this, has anyone tried turnig off soundcheck? I had it turned on and it is certainly more stable with it turned off.


I am also going to mention that I am using an AMD 5400 series sound/video card and I am using the HDMI out for 1080p video as well as 192Kbps audio. I just wondered if this may be the common them for us poor souls who are suffering with this very annoying problem.


For info, my tracks play fine with Windows Media Player - so I don't think this is a disk issue.

Sep 25, 2012 6:23 PM in response to grimble65

Windows 7 Home Premium user here, 32-bit as well. It really doesn't appear to matter what is open for me; as long as I've focused on some other window other than iTunes, it will inextricably start skipping almost exactly like a badly scratched CD. This is absolutely unacceptable, because this simply never happened before with any previous version of iTunes. It's simply gotten to the point where there are too many users experiencing the same issue. There are already many forum posts about this problem all over the net too, and Apple techs really haven't even responded about this at all? or are they assuming everyone's going to be more focused on listening to music on their brand new iDevices instead?


Really, everything is about quality control, right down to the software, and that absolutely should have included iTunes 10.7, but obviously that wasn't the case for my fellow windows users.

itunes 10.7 on Win7 64bit keeps skipping during playback

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