TS1382: iPod troubleshooting basics and service FAQ

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RyderBoy

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Q: My 2nd Gen nano sometimes clips the last 30+/- secs. of some music.

My 2nd Gen nano sometimes clips the last 30+/- seconds of a song and then starts the next one.

iPod nano

Posted on Sep 18, 2012 11:11 AM

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Q: My 2nd Gen nano sometimes clips the last 30+/- secs. of some music.

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by planb77,

planb77 Sep 18, 2012 12:19 PM in response to RyderBoy
Level 7 (32,341 points)

Sep 18, 2012 12:19 PM in response to RyderBoy

Does this happen with every track or only certain tracks in particular? I assume these same tracks play okay in iTunes? What format are they in?

Have you tried all the suggestions in this Apple support document?
Troubleshooting songs that skip

B-rock
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by RyderBoy,

RyderBoy Sep 18, 2012 2:38 PM in response to planb77
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Sep 18, 2012 2:38 PM in response to planb77

My iTunes songs are all converted to ACC and one of the songs that has this problem was purchased from the Apple Store. I tried resetting my iPod but still the same problem.
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by planb77,

planb77 Sep 18, 2012 2:49 PM in response to RyderBoy
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Sep 18, 2012 2:49 PM in response to RyderBoy

Does the song play okay all the way through in iTunes?

What about the rest of the steps mentioned in the article above?

B-rock
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by RyderBoy,

RyderBoy Sep 18, 2012 3:34 PM in response to RyderBoy
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Sep 18, 2012 3:34 PM in response to RyderBoy

I'm at work so I will have to wait to try the songs from my iTunes library, and will let you know. The songs always played from start to finish until I had to restore my iPods and reload the playlist a couple weeks ago.
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by planb77,

planb77 Sep 19, 2012 6:02 AM in response to RyderBoy
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Sep 19, 2012 6:02 AM in response to RyderBoy

Very odd indeed. Let us know what happens.

These same tracks play okay in iTunes still?

B-rock
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by RyderBoy,

RyderBoy Sep 19, 2012 6:59 AM in response to planb77
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Sep 19, 2012 6:59 AM in response to planb77

Tried playing some of songs that stop short of the end on my iPod and they do the same on iTunes. None of this was an issue a few weeks ago, now I really am confused.
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by planb77,

planb77 Sep 19, 2012 7:26 AM in response to RyderBoy
Level 7 (32,341 points)

Sep 19, 2012 7:26 AM in response to RyderBoy

Are these all iTunes Store purchases? If so, remove them from your library and redownload them again at no cost via iCloud. See this article for more information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

B-rock
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