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Receiving Multiple Copies of E-Mail

Why do I keep receiving multiple copies of e-mail messages, including thousands of good messages that I need to keep. I've been receiving as many as five exact copies of messages for a long time now, and it has become a major problem. I have to spend hours deleting thousands of unwanted messages.

How can I put a stop to this annoying problem? Thanks.

G4 iBook Mac OS X (10.4.6)

Posted on Apr 4, 2006 11:46 AM

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8 replies

Apr 4, 2006 12:15 PM in response to Vern Andrews1

Hello Vern,

-Can you recall when this problem may have started (ie. at a particular OS update?)
-Do you have multiple mail accounts?
-In Mail preferences do you have any Rules setup?

If we can't find what is causing the problem you might consider this Mail.app script. One of it's functions is finding and allowing you to easily eliminate duplicate messages:
http://www.macupdate.com/info.php/id/9178#descContainer_link

Apr 4, 2006 1:28 PM in response to Vern Andrews1

Hi, I had this problem, or a variation of it anyway. In my case it was not that I was "receiving" the emails, but somehow they were being copied. I know there were times where I would move a group of emails to a folder (on my mac) by control click > move to > [selected folder] There were times that I would swear that I selected move to but they would not go anywhere, I later discovered that the the messages were being copied by going to Mail <Edit> and seeing that it said "undo copy messages" The other thing that I have not substantiated, but I suspect may have copied messages was when I would change a rule's "move to" destination mailbox, and applied the change.

I hope you find answers for your particular problem but in the mean time, I can recommend some Mail scripts from "Andreas Amann's Freeware", one of which easily found the duplicate messages and moved them to one location. You can find them here: http://homepage.mac.com/aamann/
--
GL,
Kevin

Apr 4, 2006 1:42 PM in response to Vern Andrews1

Have you set your mail client to save messages on the server and/or delete them from the server when you've downloaded them?

It sounds like the mail client is getting lost as to which messages have been downloaded already and which are new. The simplest way to fix it is to just delete them off the server when you've downloaded them to your local machine.

The other thing to check is how often your mail client is checking the mail server. If you have it set to a very short interval (e.g. 1 minute) and you have sufficient mail that it takes more than that time to download your messages, it's possible that the mail client is initiating a second connection before the first has finished (I know of at least one mail client that suffers from this). The solution here is to turn off the mail schedule and manually download mail, then turn the schedule back on (maybe at a lower frequency) to continue receiving mail.

Apr 4, 2006 9:47 PM in response to Taylor L.

I'm not sure exactly when this problem with receiving multiple e-mail message started, but it was recent, probably about one month ago. I don't remember which OS I was at then, but it was Tiger, not 10.4.6 (just updated today), and not 10.4.5.

I do have multiple e-mail accounts, and this problem seems to be worse with one account. This problem doesn't occur with some of the accounts at all. It seems to be a big problem with only two accounts, and minor problem with one other account.

I have created many Rules, so I can sort out the good mail (mostly research), which leaves mostly junk/spam in the InBox. Also, very little junk/spam is duplicated .... strange ....

Apr 4, 2006 9:57 PM in response to Camelot

I have the client set to save messages on the server. I need to download messages to my laptop, and also to my external HD, so I can have all of the important messages on my laptop, and also on the external HD.

When I'm home I usually boot from the external HD, because it runs much faster. Perhaps this could be a problem? Maybe I should simply import messages from the external HD, to the laptop? I would need to be able to only import the most recent messages, which seems like a difficult solution?

I have Mail set to manually check for messages.

Receiving Multiple Copies of E-Mail

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