Henry Castañeda
Level 1 (0 points)

Q: After I've charged the battery, voice over tells me "battery low"

Hi, I've got iPod suffle 4 generation, on november last year, since 4 weeks ago, I charge the battery, until the led light is green, I listed it around 1 hour and I got the message "battery low" by the voice over, please help! this is really frustrating, Thanks in advance. Henry

iPod shuffle, Mac OS X (10.7.4)

Posted on Sep 18, 2012 1:14 PM

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Henry Castañeda

Q: After I've charged the battery, voice over tells me "battery low"

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  • by planb77,

    planb77 planb77 Sep 19, 2012 5:49 AM in response to Henry Castañeda
    Level 7 (32,341 points)
    Sep 19, 2012 5:49 AM in response to Henry Castañeda

    Are you charging the iPod with the same cable that was originally included with the iPod Shuffle? Are you plugging it into a high powered USB port or wall adapter?

     

    I would try letting it charge for a couple of hours instead to see if that makes a difference.

     

    It might not hurt to reset the iPod before charging it again.

    Resetting iPod shuffle

     

    B-rock

  • by Henry Castañeda,

    Henry Castañeda Henry Castañeda Sep 21, 2012 6:25 PM in response to planb77
    Level 1 (0 points)
    Sep 21, 2012 6:25 PM in response to planb77

    Hi thanks so much for your response, but well I've tried to let the iPod charging for several hour without success, also I lost the charger, but I purchased o new one in apple store, therefore I am not using another type of charger, I always connect it to my Mac book air. I guess, I will return to the store where I bought it, to get it evaluated I'm in warranty and I still have the purchase receipt. I decided this because I've already reset it to defaults. Anyway..thanks for your response!. Henry.

  • by planb77,

    planb77 planb77 Sep 22, 2012 7:23 AM in response to Henry Castañeda
    Level 7 (32,341 points)
    Sep 22, 2012 7:23 AM in response to Henry Castañeda

    but I purchased o new one in apple store, therefore I am not using another type of charger

     

    Your positive this replacement cable stated it was compatible with the 4G Shuffle? I ask because the cable for the 1G and 2G iPod Shuffle will not work with the 4G Shuffle and the connectors are slightly different.

     

    I will return to the store where I bought it, to get it evaluated I'm in warranty and I still have the purchase receipt. I decided this because I've already reset it to defaults

    Not a bad idea at this point. Best of luck!



    B-rock