6 Replies Latest reply: Oct 30, 2012 4:07 PM by cheonweb
flash07 Level 1 Level 1 (0 points)

Recently unable to receive incoming gmail messages and I have not changed any of my settings.

 

the actual message that pops up reads:

 

Cannot get mail

The mail server "imap.gmail.com" is not responding. Verify that you have entered the correct account info in mail settings.

Help!


iPhone 4S, iOS 5.1.1
  • Keiichi_K Level 2 Level 2 (380 points)

    Normally that is the "No wifi / internet" message. It isn't responding becasue wifi is not working.

    Go to: Settings>General>Reset>Reset Network Settings .  You will need to reenter you wifi password. No other info is deleted. Then power cycle your router. Disconnecting the power cord and wait 20 seconds, then reconnect.

  • kimmib49 Level 1 Level 1 (0 points)

    But my wi fi is working.  I can get on the Internet on Safari.

  • cheonweb Level 4 Level 4 (3,440 points)

    Kill the mail app from multitasking and try again.

  • kimmib49 Level 1 Level 1 (0 points)

    Ok will try it.

  • kimmib49 Level 1 Level 1 (0 points)

    Same messages.  Did not work

  • cheonweb Level 4 Level 4 (3,440 points)

    Did you follow these steps to force an app to close?

    1. From the Home screen, click the Home button twice.
    2. Tap and hold on the app.
    3. When it starts to jiggle, tap the to close it.
    4. Double-click the Home button and try opening the app again.

    Then

    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.