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Vicyaralyan

Q: Can't buy poker chips

I want to purchase poker chips from zynga poker and when I try to buy is asking me questions that I can't remember

Posted on Sep 18, 2012 4:24 PM

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Q: Can't buy poker chips

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  • by King_Penguin,

    King_Penguin King_Penguin Sep 18, 2012 10:19 PM in response to Vicyaralyan
    Level 10 (135,625 points)
    iTunes
    Sep 18, 2012 10:19 PM in response to Vicyaralyan

    If you can't remember them then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.

     

    Then select 'iTunes Store', and on the next screen select 'Account Management'

     

    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.

     

    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.