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IOS 6 Error - Unable to install update

I downloaded the IOS 6 update and clicked on Install Now. and click to Agree. It says verifying update and then I get the error "Unable to install update. An error occured installing IOS 6." I get a choice of Close or Settings. Both take me back to IOS 6 update screen. It does say it's downloaded.


I've tried turning the new iPad off and then back on. My current OS is 5.1.1 ((B206)


Help!

iPad (3rd gen) Wi-Fi, iOS 5.1.1

Posted on Sep 19, 2012 10:47 AM

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46 replies

Sep 19, 2012 1:21 PM in response to Grouch92

Same issue here. My iPhone even rebooted fully but still remains on 5.1.1. Never jailbroken or altered anything. The update is fully downloaded and keeps counting down saying 'iOS will install in 8 seconds...' then, after the 'verifying update' message I get the error message redirecting me to settings. No luck here despite multiple reboots and reattempts.

Sep 19, 2012 1:33 PM in response to GlobalCanadianCitizen

Mine is worse than yours. My iPad is now blank and iTunes refuses to Restore it to Factory Settings. It comes back with an Unknown Error 21 and that's it. I have tried all their suggestions, main one being Security Software, but it's not that. Firewall is their next suggestion and it's not that either. I am stuck and waiting for an Apple technician to call me as I have exhausted all options.

Sep 19, 2012 1:48 PM in response to Grouch92

Not sure if this will help on iPads, but I was getting error message when I tried to "Install Update" on my iPhone 4s. Every time I would hit the Install button and agree to the terms I would get the pop up message that the "Software update not available at this time. Try again later." What I did was turn off wifi and went back to install and it worked! Well, it is currently off with black screen and apple logo with upgrade bar so we'll see. Hopefully no futher issues arise. Good luck everybody!

Sep 19, 2012 1:52 PM in response to Grouch92

Maybe the servers, but may also be lack of space on the hd. I had this error, so I removed a few defunct apps. Downloaded fine. If you are using ipad2 as I am, you will be disappointed. Apple has for greedy all of a sudden. I won't be upgrading to an ipad3 as I was going too, I'm going over to Samsung. Very upset that most of the new items in ios6 don't run on iPad 2! Even to they could!! Shocking stuff...

Sep 19, 2012 2:01 PM in response to Grouch92

I was finally able to get the upgrade installed via iTunes. I had trouble there, too, as it downloaded the update (again) and then extracted it. I was connected via a USB cord and did a sync and backup before starting the upgrade. However, the upgrade stopped and said "iTunes could not backup the iPad, becasue a session could not be started on the iPad."


Well, it *was* connected and had already backed up.I kept trying and got the same error.


But I discovered a bunch of error messages that needed to be cleared. Once I did that, I was able to finish the upgrade. The iPad went to splash screen with a % bar twice, then rebooted a 3rd time. This time, IOS 6 was installed.

IOS 6 Error - Unable to install update

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