Previous 1 25 26 27 28 29 Next 687 Replies Latest reply: Jul 11, 2014 3:51 PM by MacUserAE Go to original post Branched to a new discussion.
  • KGB-D Ken Level 1 Level 1 (0 points)

    I can only speak to what worked for me for my iphone 5.  You're right -- after 26 pages you'd think a solution would be found or Apple would address the problem.  If they don't, looks like you iPadders will need a very long cord!

  • Rob Mitchell1 Level 1 Level 1 (0 points)

    HKB-D Ken, I tried your solution withing minutes of when you originally posted it (as I've tried so many things suggested in this forum), but it didn't make any noticeable difference to my sync issues. I imagine others have tried your suggestion, has it worked for anyone else?


    I hesitate on the IPV6 workaround, because I don't want to cause new issues trying to fix this unimportant issues (my temporary fix is easy enough to implement). But I thank those who are trying it! Let's see if this workaround keeps working longterm.

  • iphone32gb Level 1 Level 1 (10 points)

    Thought I would check in since after 2 Months I was sure it would be fixed. Oh how wrong can I be.


    Still the only thing that works is restarting apple mobile device service. What a pain.

  • iphone32gb Level 1 Level 1 (10 points)

    "On your device (for me, iphone 5), go to Settings => General => Cellular => scroll down to "Use Cellular Data for:"


    Make sure iTunes is set to "off"."


    Mine has never been set to ON and wifi has never worked reliably.

  • JanSKay Level 1 Level 1 (5 points)

    I betcha it'll be a temporary fix because mine has always been off and the WiFi sync doesn't stay connected as designed. So good luck!

    KGB-D Ken wrote:


    @rdrushton --


    I had issues wifi syncing my iphone 5 to iTunes (iTunes would not recognize phone) and resolved it as follows:


    On your device (for me, iphone 5), go to Settings => General => Cellular => scroll down to "Use Cellular Data for:"


    Make sure iTunes is set to "off".


    My issue seemed to be the wifi sync and cellular sync were competing/conflicting with each other as (on rare occasion) my iphone would show up in iTunes, but mostly no.  Also it worked after turning the phone off then on, it would appear but only the one time only having to repeat the process.


    After turning iTunes sync over cellular to "off", it's worked like a charm and my phone shows up every time when I start up iTunes.  Sometimes the simplest solution is the answer.

  • pagemakers4 Level 1 Level 1 (0 points)

    I can confirm the IPV6 fix lasted for a few hours and now it doesn't work again!!

  • amrobx Level 1 Level 1 (5 points)

    I figured as much, unfortunately. I'd also rather not disable IPV6, since many other functions rely on it in Windows 7 and 8, like HomeGroup, Media Player streaming, etc. It reduces the functionality quite a bit, depending upon what features you use.

  • pagemakers4 Level 1 Level 1 (0 points)

    I guess the new iTunes and iOS updates don't fix the problem either?

  • arkoenig Level 1 Level 1 (0 points)

    It is just barely possible that the new iTunes fixed the problem. Here's why I say so.


    Until I installed the new iTunes, I could never get my iPad (3rd gen) to sync via WiFi when it was connected to AC power--the only time it would sync was when it was not connected to AC.  iOS 6.1 did not solve this problem.


    This morning I installed the new iTunes and ran it. The iPad was not connected to AC. In the past, iTunes would have recognized the iPad. This time it did not do so.


    So I tried putting the iPad in its charging dock. Much to my surprise, iTunes recognized it and immediately started syncing with it. This has not happened since I installed 6.0.


    As many other people have noticed, it is entirely possible that this behavior is temporary and it will soon break again. Nevertheless, this is clearly a change in behavior and I am hoping it is for the better.


    I guess I should install iOS 6.1.2 as well and see if anything still works.

  • iphone32gb Level 1 Level 1 (10 points)

    Bubble Bursting time. Updated to new IOS, updated to new Itunes. Still no wifi sync. Restarted mobile device service and it connects. :^(

  • crustyjuggler Level 1 Level 1 (0 points)

    Same for me and i can't connect messages on the mac either.. Just works? No Apple, it doesn't just work, not since mobile me.

  • Kilgore87 Level 1 Level 1 (0 points)

    My iPad Mini is recognized via wifi without fail. My iPhone 4 when connected to a charger at the time I start iTunes is never seen from the get go.


    I have to do one of 3 actions for my iPhone to be see by iTunes.


    1. Disconnect my iPhone from the charger so that it automatically turns off the wifi radio when it goes into sleep mode. Once I wake it up the wifi radio comes back and iTunes sees it.


    2. I turn off and turn on the wifi radio on my HP laptop, iTunes for some reason then sees my iPhone 4.


    3. Restart the Apple Mobile Device Service in the Sevices list.


    I seem to remember not having to do any of this with the latest version of iTunes 10 before iTunes 11 came out. At that time, I could leave my devices plugged in when I started iTunes and they would just be seen automatically.


    I really hope Apple comes out with fix soon because as it stands they have dropped the ball on this feature.

  • Kilgore87 Level 1 Level 1 (0 points)

    To follow up I think this whole wifi problem is a bonjour problem. Each time I start or exit iTunes I see. Lot of bonjour error messages listed in the Event Viewer in Windows 8 with Event ID 100.


    Other forum entries can be seen to highlight more about the bonjour issue.

  • ST67 Level 1 Level 1 (10 points)

    I also think that this is a Bonjour issue. Personally, my wi-fi syncing has seemed to resolve itself. The one thing that I did try early on was to turn off and then back on wi-fi on my Mac. That would seem to temporarily fix whatever this really is and I only wound up doing that a couple of times. But of late I have noticed that everything seems to be operating just fine. My advice is to just hold tight and stop fiddling with all the settings as I imagine this may further complicate the issue once Apple finally resolves the setting or coding issue that seems to be causing havoc on a lot of peoples' systems. At least, if you do make changes, keep track of exactly what they are so that you can change them back at a later date.

  • ST67 Level 1 Level 1 (10 points)

    Also, yes I have installed all the updates that have come out lately. Running Mountain Lion, iTunes and iOS6 with all the updates that have come out to any and all of these systems since all this syncing havoc has been happening.

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