Please Note: There are probably a lot of spelling/punctuation errors below. I wanted to share my experience to help others, but am trying to do so in a timely manner 🙂!
Okay... my "phone drama" went down on Saturday. It is now Monday, and it is still working.
My timeline for Saturday:
11am - Downloaded IOS 6 while plugged into computer. Battery life was 68% charged.
Noon - Noticed that my phone was at 40%. Closed out all apps etc...
12:15, doing nothing - Phone was at 31% Ran upstairs concerned to talk to my roommate
By the time I got up the stairs and complained it was at 29%
I was genuinely freaking out because it made no sense.
Plugged it in the charge, and it was still losing battery.
1:00 pm - Battery at 9% while on charge. Researching on the forums etc...
1:30 pm - Phone completely dead
2:30 I called Apple, and they reminded me I was out of my 90 day "free conversation" period. Annoyed lol.
They said they'd at least listen to what I had to say.
Explained the problem. Girl had me put phone in what I think is DFU mode. (that's if I understand the terminology being thrown around.) To explain, I hooked up to computer, held down the sleep wake button and home button for 8 seconds, then let off the sleep wake button, but continued to hold the home button. On my computer, it prompted me to do a reset. I did. She told me to call back if this didn't fix anything.
3:00 It didn't fix anything... My phone still would not charge. I called Apple back. The new lady reminded me again I was outside of my 90 day free conversation period (I keep listing that because in the midst of all my stress it was like rubbing salt in the wound) She then told me to put the phone on the wall charger for 30 mins and the call back after that time. I scoffed a little, but agreed to do it.
3:35 phone magically comes back to life. I could use it. All of my stuff was wiped out of course. But it was stuck on 1% battery. It wouldn't charge. I tried moving it to the computer charge to see if I could use itunes to reset it again, and it died.
3:45 - Called apple a 3rd time. This time got a guy. He agreed to replace the phone, because he said he knew of nothing he could do. Said if I was out of warranty I would have to purchase a new phone. I said to him, Sir, I know this doesn't affect me, but it may some time in the future... but how do you justify making people buy a new phone, when your (apple's) software update is what caused this problem. He said he agreed with me, and he has had those very calls, but that he isn't authorized to do anything. He said he directs those people to the Genius Bar at the stores. Anyway...sidetracked.... He said it would take 3-5 days to get the phone out to me, and that I would need to send them back my old one as well as a 1-2 day option for 29.99 authorization on the credit card that would fall off once they got my old one back. Told him I needed to think about it and that I would call back.
4:00 Decided to leave my phone on the wall charger and go to the store and to get something to eat. Did another DFU mode reset first. When I came back the phone was on at 100% charge. Took the phone off the charge and did pandora/youtube to try to see if I could drain some battery. Stayed stuck at 100%. Put the phone on itunes and restored it using my backup instead of a new device.
The phone now works totally fine, and the battery life is better than it ever was before.
Summary:
IOS 6 update
Intense battery drain to completely shut off
DFU Mode - Reset as new device
Still Not Working
30 min wall charge, came on could use
Moved to computer, died and wouldn't charge.
Did another DFU Mode - Reset as new device
Wall Charge again for an hour - Came back on battery 100% stuck
Put on Itunes and did a reset as backed up iphone
Phone working great and all content restored like it did before IOS 6.
**Both my roommates have iphones. 1 has a 4 and the other a 4s. Neither experienced this problem. They both ran their update on the wall charger. I did mine on the computer. Not sure it matters, but thought it was a variable worth mentioning.**
Now, I'm left with the concern that I should still take the new phone. Just worried it could happen again...