It's not even really the point of what it costs, but that my cell phone is now pretty much a landline because I have to keep charging it every 3-4 hours to maintain what I had before I updated. (it's good to know though, thanks for that link 🙂 )
I went to the apple store today and they were totally useless. They did tell me that my phone/battery is working properly after they did the diagnostics on it (?) and that it is a software issue, which again, begs to ask, WHY are you releasing software full of bugs?? I was basically just told that there is an update being tested right now, but they have no idea when it's going to be released and we just have to hang tight. They even went as far as suggesting I get a battery case for my phone... really, are YOU going to pay for it? I have one, but I don't use it often, only when travelling. I don't see why I should have to put a bulky charging case on my phone because my phone, which is still under warranty, can't hold a charge.She told me optimal battery life is 5 hours with use, 8 hours standby... I called BS on that because I could go a whole day with moderate to heavy use and a couple days on standby before this update....She said that I had exceptional battery life then... yeah... I DID... now I don't, and nobody is doing anything about it. She said I should not have apps like youtube, battery doctor, etc, installed because they drain the battery.. funny, because I had them installed before and didn't have a problem. I told her that I now shut everything down in the task manager when I'm done with it (because now I have to in order to preserve what precious little battery life I have) and she said that even with doing that, the apps still run... really??
My phone is still on warranty and they refused to swap it out to see if another one might be better, they said that all their phones now come with ios 6 so I'd have the same problem, if not worse (not sure how they figured that, just lip service because they saw I was getting angry because IMO, this is totally unacceptable). While I was at the Apple store, I saw others coming in with the same complaints, getting the same lip service. Both the service agent and manager totally admitted that it's the software causing problems, but they just had a 'live with it' attitude. Nice hey?
So, it looks like no matter what is done, what you turn off, what you disable (what's the point of having a smartphone if you're disabling everything to preserve battery life??), until they release this supposed update that's being tested, we're all at their mercy. At least design it so that those of us who are having issues care able to roll back to a previous ios that worked for us until the bugs are all fixed!!
After this ordeal, and the experience at the apple store today, I have decided (and told the people helping me at the store) that I will never spend another dime on an apple product again. Not only is their customer service lacking, but the fact that they admit their software is causing issues and expect their customers to not use certain apps, get charging cases and basically just brush people off, not a company I want to spend my hard earned money with. I will be looking at Androids for my son and myself now, using our expensive iphones as ipods until they completely die and I will never look at another apple product again. The only thing worthwhile the manager told me is to provide feedback to apple, but again, look at all the people here having issues, on apple's own forums, and they just turn a blind eye.
Nice one Apple... how many more customers are you going to lose until you realize that perhaps you should give us more options and come out with decent, proper updates?