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  • msjohnson22 Level 1 Level 1

    I would like to follow your advice.  how is it done, exactly?  Is there a supportpge that explains how to do this?

  • msjohnson22 Level 1 Level 1

    @whitty69-  could you provide specific steps?

  • Janet108 Level 1 Level 1

    Pizza98704 wrote:




    I am currently an owner of an Ipod Touch 4th generation. I see you are having problems with your Ipod Touch/Ipad/Iphone/Ipod Classic, so I will try to find a solution to your problem.


    • Before you try anything, I would suggest you to try the following things (it has helped me on my Ipod Touch 4th generation battery drain!):



    1. Do the IOS update (the one that is the latest, or if you already did, then proceed to step 2)
    3. Use it until it dies (automatically shuts off)
    4. Plug into Charge
    5. Leave it 1.5 hours or longer after it reaches 100% --> Undisturbed (preferably overnight)
    6. Give it a few days to Calibrate


    This has helped me on my Ipod Touch 4th generation, running IOS 6.0.1


    Hope that helps!

    If none of the above solutions work, can you please respond back ASAP as I will try to find another solution to your problem (This might even help others with the same problem!)





    Pizza, why are you spamming this board? Your suggestions are scattered throughout the 138 pages of this thread and people are still having issues. People have done all these steps and they have helped very few people. Apple needs to acknowledge this issue and FIX it. There should be no reason for this thread to even exist if they put out a quality product and proper updates.There should be NO reason a community of Apple users need to try and fix the problems themselves after paying hundreds of dollars for their product. The onus should be on Apple to ensure their products, even if they consider them 'outdated' (for those of us who don't have the iphone 5). Not everyone has the money to be rushing out to buy the latest and the greatest, and really, after the issues I've been having with my 2 iphones, I have absolutely zero desire to ever spend another dime on an apple product again. They've seen as much of my hard earned money as they're going to get after they botched these latest updates and rendered my phones virtually useless unless I plan on having a place to charge them 24/7.


    The fact that there are 138 pages on this issue and Apple has not acknowledged the problem (even when people like me go into an Apple store to complain and get BS lip service from their 'genius' staff) is a total crock of crap. They are more interested in new product, like this ridiculous Apple watch that is coming out than to stand behind the products they already have out, they messed up and end up with many irate customers. Their stock is already dropping, and as far as I can see, the only way to make them take notice is if people simply stop buying their products (which I have already resolved to do seeing as how I now have 2 worthless iphones). Customer service is sorely lacking with this company and the staff in the Apple stores are totally useless. I am very disappointed in Apple especially if you have this many pages of complaints on their OWN website and they still can't/won't do anything to fix the issues.


    The bottom line is it should NOT be up to the consumers to attempt to fix issues, shut off features that drew us to the phone to begin with and waste time on these forums looking for solutions to get our phone working properly again. Apple needs to take notice of how they screwed up, the numerous unhappy customers and do something to fix this mess.

  • Ingridipad Level 1 Level 1

    PS: I do not have an Exchange acct. Battery draining anyway. Everything turned off. Battery running out too fast. Makes me nervous that I do not have a reliable phone in case of emergency!

  • whitty69 Level 1 Level 1



    1. connect your device to the computer and launch itunes

    2. goto the device in itunes and click on restore

    3. accept all the queries with regards to restoring the device

    4. wait for itunes to update your devices firmware

    5. after restore, choos the setup as new device and NOT restore from previous backup.

    6, reinstall all your required apps, music and so fort


    that's basically that. just standard resore really.


    this may be more helpful


  • GaboRod Level 1 Level 1

    Ey Apple, I'll like to know why there is an update for the 4S device but there isn´t for the iPhone 4, if we're having the same battery draining issues??? I think that they´re playing to kill our devices to force us to buy an iPhone 5...That is not gonna happen, I´m not going to buy an iPhone 5 until they solve this F..... issue...

  • msjohnson22 Level 1 Level 1

    this is what I needed.  Thanks.


    Someone also showed me the "soft restore" which I am told ussually works for this sort of thing. 

  • ender94 Level 1 Level 1

    Same battery issues as others.


    Lots of people (except Apple, apparently) attempting to "fix" this, so thanks to all.  Operating a 4S, and I've not found any of the several "fixes" that work yet.


    I have yet to try the factory restore through iTunes as I do not see why I should have to spend several hours reinstalling apps and reconfiguring everything else.  Serioulsy, just doing a reset and having to redo the few particular items reset by that is frustrating.  A full factory reset will likely require most people 2-3 hours at least to "redo" their phone. Ridiculous.


    I guess I will just keep charges handy and nearby and constantly in use. 

  • Silvy1962 Level 1 Level 1

    Hi every one I have the same problem till yesterday....I restore the iPhone 4S and back like new phone. You loose all your settings but the battery is back to a normal consume. I full charge last night and now is 10:21 star use the phone at 6:00am call, messages...look my emails ...battery is 94% at this time.

    Thanks to one put this way to fixe.

  • whosyourapple Level 1 Level 1

    I think you are on the money here. 6.1.1 fixed 3G... probably too well... so previously background safari pages weren't active. As soon as I closed down each app individually and all the pages in the browser... the battery appears to spring to life and stays that way... guess will now just have to remember that non active windows (sic) on the device are chewing battery and data.

  • MarcelZ Level 1 Level 1

    IOS 6.1.2 is available.

  • Maribsb83 Level 1 Level 1

    Where did you see this update?

  • MarcelZ Level 1 Level 1

    iTunes. Updating now.

  • Maribsb83 Level 1 Level 1

    Would you please let us all know if it helps? Not only is my battery draining but my wifi is disabled. Thanks so much!

  • Janet108 Level 1 Level 1 rain-bug/



    Due to past experiences, I think I'm going to wait for awhile before I update either of my phones, just cuz Apple's past history with updates has sucked. I wouldn't be here if I didn't do the last 2 updates...  Would appreciate if those who update let us know how it is.