10 Replies Latest reply: Sep 20, 2012 10:24 AM by iPad 18
grestifo Level 1 Level 1 (0 points)

i went to my settings to update my phone with the new iOS 6 update and it stopped loading at a certain point. I even tried restarting my phone.


iPhone 4S, iOS 6
  • JMatts5483 Level 2 Level 2 (190 points)

    Don't restart your iPhone. It can be very slow to install. It sat in one place on my phone for 6-7 minutes before it finished.

  • CoasterFanFL Level 1 Level 1 (70 points)

    I agree with JMatts. I thought mine had stopped working too, as the bar stopped advancing almost at the end for about 15 minutes.  It then completed.  Also the reboot took forever, I thought it was hungup on the split Apple screen, but eventually it also continued.

  • Spencerjw Level 1 Level 1 (0 points)

    I'm seeing the same issue on my iPad 3, my iPhone 4 worked just fine. But on the iPad it's as if it's just stuck, it sits there doing nothing and the time estimate stays at "Estimating time remaining..."

  • elle_McB Level 1 Level 1 (0 points)

    My 4s has been stuck at "Estimated time remaining..." for about 2 hours ...... and now it just said "Less than 1 minute remaining..." -- we'll see about that...

     

    now it's saying "About 2 mins..."

     

    NOW it's "About 11 mins..."

     

    My guess is to just leave her be, and pray she figures things out on her own.

     

    Good luck everyone!

  • leeshwulyn Level 1 Level 1 (0 points)

    I am updating my software from my iPhone 4S. The error message says "Software Update Failed. An error accurred downloading iOS 6." I tried downloading it for like 10 times already I even restared my phone twice and re-connect my Wifi after the Error Message showed.. What should I do?

  • AndrewG24 Level 1 Level 1 (0 points)

    Mine was just stuck on the second update screen for about 6-7 hours. I tried doing a restore via iTunes but it wanted to download the iOS 6 update package first and it was going to take over 20 hours! I just did a manual hard reset on the phone from the power and home button and it restored and has iOS 6 on it now and is back to normal!

  • JohnGelary Level 1 Level 1 (0 points)

    still getting the "estimating time remaining.." problem..then after a while the "error" something message appears so i have to download again but i keep on getting the same problem over and over again. what can i do? is it because of the many people downloading it?

  • iPad 18 Level 1 Level 1 (10 points)

    I'm having the same issue with the error and estimated time? I've tried multiple times to get it to load but just won't? I was excited to get ios 6 but now I'm just disappointed! If this keeps up, I'll call apple and see what they suggest...

  • Spencerjw Level 1 Level 1 (0 points)

    I'm fairly certain it has to do with server loads. My iPad did eventually complete the process overnight and it installed this morning while I was taking a shower w/o issue. It's humming along now just fine.

     

    However, if you're receiving the error message I may suggest plugging it into a PC/Mac and do the upgrade via iTunes. You still can go that route can't you? Not sure if you *have* to use the WiFi option but I highly doubt it.

  • iPad 18 Level 1 Level 1 (10 points)

    Thanks, and I have tried to plug it into my computer and update it. It says the Internet connection timed out? I even made sure I hade a strong connection and I did, also I updated iTunes! Still don't know why it won't load? And what iPad do u have? I have he 3rd. Anyone else having this issue?