jsapyta

Q: Can't connect iTunes through passbook on my iPhone 4S

My passbook app won't connect to iTunes on my iPhone 4S after upgrading to iOS 6.

Posted on Sep 19, 2012 1:30 PM

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Q: Can't connect iTunes through passbook on my iPhone 4S

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  • by phospholipid77,

    phospholipid77 phospholipid77 Sep 22, 2012 5:11 AM in response to jsapyta
    Level 1 (4 points)
    Mac OS X
    Sep 22, 2012 5:11 AM in response to jsapyta

    For me, I found this was a larger problem with the App Store itself. For some reason, even though my iOS was updated, the App Store was still stuck on the old UI. It had all of the old panes along the bottom and none of them except "Featured" and "Updates" would connct. I got the error message with all three of the others. If your problem is stil persisting, you may want to check the App Store on its own, without going through Passbook, and I'll bet at least some of you have this error too. It took some weird steps which, frankly, I can't even remember at this point - it was late and I'm sick. But I finally got the App Store to flip to its new UI, with the new panes, and then the various panes started to connect properly; all except one. One that worked, then the Passbook thingie worked too. So, I am beginning to wonder if the problem is rooted in the App Store, not Passbook.

  • by Chad1968,

    Chad1968 Chad1968 Sep 22, 2012 6:08 AM in response to ElleDavis
    Level 1 (0 points)
    Sep 22, 2012 6:08 AM in response to ElleDavis

    That worked for me.  At least it got my Walgreens card in passbook, but it doesn't allow me to use passbook to search for anything else.  Now when I click on passbook, the only thing that comes up is Walgreens.

  • by KCChiefsFanatic,

    KCChiefsFanatic KCChiefsFanatic Sep 22, 2012 6:13 AM in response to Chad1968
    Level 1 (0 points)
    Sep 22, 2012 6:13 AM in response to Chad1968

    Same exact thing here as Chad.  Now Walgreens is in there, I can't choose any other ones that were listed in the App store and there's nowhere on the App store (going there outside of the Passbook app) right now to choose them again.

  • by ElleDavis,

    ElleDavis ElleDavis Sep 22, 2012 6:14 AM in response to Chad1968
    Level 1 (0 points)
    Sep 22, 2012 6:14 AM in response to Chad1968

    Glad it worked. :-)

     

    You won't see the "categories" anymore...Apple forgot to share that info: once you add one card, it only shows the cards. Go to Target app and add. Then it will add to passbook. You have to go to each individually app, even if you already have it...It's a long frustrating process.

     

    In my non expert opinion. Passbook wasn't ready to launch

  • by ElleDavis,

    ElleDavis ElleDavis Sep 22, 2012 6:17 AM in response to KCChiefsFanatic
    Level 1 (0 points)
    Sep 22, 2012 6:17 AM in response to KCChiefsFanatic

    Glad it worked. :-)

     

    You won't see the "categories" anymore...Apple forgot to share that info: once you add one card, it only shows the cards. Go to Target app and add. Then it will add to passbook. You have to go to each individually app, even if you already have it...It's a long frustrating process.

     

    In my non expert opinion. Passbook wasn't ready to launch

  • by nserp2,

    nserp2 nserp2 Sep 22, 2012 6:53 AM in response to badabing_qc
    Level 1 (0 points)
    Sep 22, 2012 6:53 AM in response to badabing_qc

    Me too.  Definitely does not fix the problem on an iPhone 5 and really beginning to hack me off.  Also can't install Find My iPhone (keeps hanging) and have noticed the phone getting very warm.  But they're moans for another thread, just wanted to vent.

  • by tallski1203,

    tallski1203 tallski1203 Sep 22, 2012 8:03 AM in response to ARWillett
    Level 1 (0 points)
    Sep 22, 2012 8:03 AM in response to ARWillett

    This fix did NOT work for me.  Any other ideas?

  • by BarbStone,

    BarbStone BarbStone Sep 22, 2012 8:15 AM in response to jsapyta
    Level 1 (1 points)
    Sep 22, 2012 8:15 AM in response to jsapyta

    This did not help me.  Any other ideas?

  • by iinami,

    iinami iinami Sep 22, 2012 8:22 AM in response to phospholipid77
    Level 4 (1,452 points)
    Wireless
    Sep 22, 2012 8:22 AM in response to phospholipid77

    i have the new app store but still can't connect from passbook.

  • by AlejandroDonate,

    AlejandroDonate AlejandroDonate Sep 22, 2012 8:34 AM in response to jsapyta
    Level 1 (0 points)
    Sep 22, 2012 8:34 AM in response to jsapyta

    It didn't work for me!!! Any other sugestion?

  • by OWC Larry,

    OWC Larry OWC Larry Sep 22, 2012 8:43 AM in response to jsapyta
    Level 1 (45 points)
    Sep 22, 2012 8:43 AM in response to jsapyta

    I got the same error... the trick didn't fix it... but I don't think it has to.

     

    I already have had the current American Airlines app and happen to be flying later today. I was in the app to view my boarding pass and it gave me the option to add it... clicked to do so..

     

    and now that boarding pass is in Passbook!

     

    While it's frustrating not to be able to see all the apps available that support passbook via that connection that isn't happening... and apps that support passbook don't seem to have the keyword 'passbook' to come up in a reg itunes search.. Apps you have and apps you want that you know support passbook are all you need. I initially thought had to download special passbook apps or something - not the case. Just grab the apps you want normal via the iTunes store - and those that support passbook allow you to add the cards and passes and such to it.

     

    Hope this helps.

  • by Greg Wagoner,

    Greg Wagoner Greg Wagoner Sep 22, 2012 9:13 AM in response to ElleDavis
    Level 1 (34 points)
    Apple TV
    Sep 22, 2012 9:13 AM in response to ElleDavis

    Thanks. I added Target and followed your directions. It worked!

  • by GeorgeinCanada,

    GeorgeinCanada GeorgeinCanada Sep 22, 2012 10:51 AM in response to jsapyta
    Level 1 (0 points)
    Sep 22, 2012 10:51 AM in response to jsapyta

    Experiencing the same problem today have tried the "solutions" recommended on here but none seem to work. Spoke to my service provider Rogers and they recommend hitting the reset network settings but I am a bit nervous about doing that. Perhaps it is better to wait until Apple comes out with a fix since there seem to be any number of follow on problems for those who "fix" the initial problem. Sounds like this is one app that was rushed out the door without being fully tested.

  • by raelin,

    raelin raelin Sep 22, 2012 11:10 AM in response to jsapyta
    Level 1 (0 points)
    Sep 22, 2012 11:10 AM in response to jsapyta

    Here's a fix I found:

     

    Settings> General > Cellular > Use Cellular Data For: > iTunes > ON

  • by OWC Larry,

    OWC Larry OWC Larry Sep 22, 2012 11:17 AM in response to raelin
    Level 1 (45 points)
    Sep 22, 2012 11:17 AM in response to raelin

    My iTunes was already on for cellular data... but real point - as per a few posts up - you don't need to do any fix. Just go straight to the apps you use or the to the iTunes store an download any apps you want that support this new feature.

     

    The error, you'd think, suggests that you have to download special plug ins or special Passbook apps... not the case at all.

     

    Apps with passbook support are no different than any normal app. This is a feature they support. i already had the AA app installed and was surprised that it magically worked. i was trying to to get passbook 'to work' - basically gave up when the tricks to get iTunes to connect didn't work.. went to the AA app I normally use for my boarding pass and the option to put my pass in Passbook was there. Clicked to add -and VOILA!

     

    It's annoying this error is happening... and it confuses the expectation of how passbook actually works... Bottom line is can completely bypass the non-issue entirely.

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