Previous 1 2 Next 16 Replies Latest reply: Apr 6, 2013 12:33 PM by RichieRich1274
tditoby Level 1 Level 1 (0 points)

After upgrading to iOS 6 and eagerly trying out the new maps , I was met with disappointment as the satellite imagery function doesn't work, I'm left with a pin surrounded by complete blackness. The normal map view works fine and so do all the other features . Except hybrid and satellite so this includes flyover and all the 3d goodies.

Help?


iPhone 4S, iOS 6
  • Julian Wright Level 7 Level 7 (34,860 points)

    Try different areas. Many people are reporting very low quality satellite images in many parts of the world.

  • tditoby Level 1 Level 1 (0 points)

    It's worldwide, I don't even get any sort of render. No grids nothing

  • Julian Wright Level 7 Level 7 (34,860 points)

    Tried restarting the device?

  • tditoby Level 1 Level 1 (0 points)

    I had hoped this would have effect but still nothing.  :(

  • jason202 Level 1 Level 1 (0 points)

    I'm seeing the same thing on my iPad 2 after updating to iOS 6. Standard view works beautifully, but Satellite and Hybrid yield only a black screen.

  • Barbican7 Level 1 Level 1 (0 points)

    Same here :-(

     

    Updated my iPad 3 and iPhone 4s to iOS 6.0 (10A403) earlier today. The process went smoothly for both but when testing I found a problem with the new maps app. Satellite imagery (while not particularly detailed outside of large cities) works perfectly for London and allows 3D flyover but only on the iPad.

     

    On the iPhone, maps work in standard view but switch to satellite or hybrid view and the imagery is replace with a black screen. The phone looks like it's trying to retrieve information (circular update symbol appears in the status bar) but nothing changes.

     

    A little disappointing this bug was missed during testing and I hope Apple issue an update soon (I'd guess we're not the only ones experiencing this problem).

  • tditoby Level 1 Level 1 (0 points)

    Looks something like this http://instagr.am/p/PyuYgFyWnh/   Note the loading icon which turns infinitely

  • jason202 Level 1 Level 1 (0 points)

    I am also seeing the endlessly-spinning loading icon.

  • JJCooli Level 1 Level 1 (0 points)

    I'm also seeing that problem with my 4S.  A coworker of mine, standing directly beside me, is able to pull up the satellite imagery of the same location with no problem on a 4S as well.

  • JJCooli Level 1 Level 1 (0 points)

    I'm able to view it fine on my iPad, so it doesn't seem related to my Apple ID or iCloud account.  I clicked on the corner and reported a problem.  Hopefully Apple gets this fixed soon.

  • zudy977 Level 1 Level 1 (0 points)

    You know what is funny, people don't remember that Google Maps sucked when they first came out too. This is a work in progress, it will get better. I know you all can't wait it has to be perfect right out of the box. Growup you sucked too when you were a week old. Just a thought.

  • Barbican7 Level 1 Level 1 (0 points)

    Maybe, but I didn't pay £600 to become a beta tester for Apple. Google maps worked and worked well. Navigation has been a key selling point since the first iPhone and my user experience has deteriorated markedly with the introduction of iOS 6.0.

     

    If I could roll back, I would but Apple won't let us do that. They haven't given us new maps because that's the best possible solution, they've done it because they want to distance themselves from the creators of Android. If they valued customer opinion then they'd at least provide a Google alternative and allow people to choose which is the default mapping app. Unfortunately Apple now believes its own hype and customers have become something to be tolerated ("it's Apple so they'll buy it regardless" mentality).

     

    A pity as I would have previously considered myself a "fanboy" who's owned a 3GS, 4, now a 4s (not to mention the iPad 3 I'm typing this on while listening to my Nano).

  • JJCooli Level 1 Level 1 (0 points)

    We're talking about apples and you're talking about oranges. It isn't that the satellite imagery is poor quality, or that things are located in the wrong spots, or even that the 3D stuff looks like the apocalypse has hit. We don't have anything but standard maps. Satellite and flyover aren't working at all. The entire screen is solid black.

  • JJCooli Level 1 Level 1 (0 points)

    I just got off the phone with AppleCare and of course they walked me through factory restoring the device.  It took care of the issue and I now have the satellite view and flyover.  I assume that there was a problem with the upgrade and by restoring the device to factory from within iTunes it does a clean install of iOS 6.  Just be sure to do a backup before hand and then restore from that backup afterwards so you don't lose any data and have to set everything up again.

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