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Mail won't open after update

Why does Security Update 2012-004 for 10.6 kick out Mail 4.5 ??

Won't open and the new Mail in the App folder doesn't have an icon and won't open

What the *)U(*Y(_+!!!!

PowerMac, Mac OS X (10.6.8)

Posted on Sep 19, 2012 3:25 PM

Reply
175 replies

Oct 1, 2012 9:59 AM in response to WZZZ

WZZZ wrote:


Why not just cut to the chase and tell people what worked for you? Why do they need to hear everything under the sun, and more, you tried? No one wants to plough through all that. You aren't writing a novel.

Dear Type A Person: Well, what I don't understand is why anyone would allow themselves to get upset over a simple, though admittedly probably too long, post that contains useful information as far as a valid, fairly simple fix, plus providing the possibility of some reader thinking "hey! I tried that too!" or "ok... that didn't work for him, guess I'll skip that one." And then, "upset," take the time to write admonishments to the writer.

It's all about love, man. 😍 Chill out dude. Just overlook stuff like that if it steams up yer glasses. Be happy.

KK

Oct 1, 2012 10:37 AM in response to kevinkendall

Because this issue, which I've been following since day one and helping people with, isn't all about you and what you've done -- and because you bombed it into so many threads with a huge font as if you are the Second Coming.


What might have been helpful (or loving, if you insist) as I already said, would have been to just get down to it and post the fix that ended up working for you, just like everyone else.


And, please, if you must reply, one will be enough.

Oct 1, 2012 10:50 AM in response to Trey B

The version of Mail that's in the Application folder when the 004 update is run is the whole key to the whole thing, Trey.... version 4.5 and only one v4.5 should be in only one place in the entire HDD's folder structure -- only in the Applications folder, when installing that update. Kinda curious though, since I've done, say, iTunes updates using SW Update, with iTunes NOT in the Apps folder, & what happens is a whole new iTunes gets stuck in the Apps folder. One thing I've learned about Mail.... it's kinda touchy. Gotta have backup.

So I, like others, had relocated their Mail.app v4.5 to a folder other than the Application folder, and then we all ran the 004 update, which made things go 'break' on all our machines.

Seems the 004 Security Update had some security updates for Snow's Mail v4.5, which would bump it up to 4.6, but when the installer couldn't find it in the App folder, then it'd put a basically useless half-baked v4.6 Mail.app in there that is sans, apparently, some needed guts that're in the v4.5, and so which did nothing at all when dbl-clicked.

So what I learned, again, is to keep Apple things in the Applications folder, and have only 1 copy of just 1 version of those particular apps in that Apps folder & no where else on the entire HDD.

KK

Oct 1, 2012 12:10 PM in response to WZZZ

WZZZ wrote:


Because this issue, which I've been following since day one and helping people with, isn't all about you and what you've done

jeeez man, get a grip..... Of course it's not!


-- and because you bombed it into so many threads with a huge font as if you are the Second Coming.

LOL😁 wow.... I just got a little carried away is all, Rocky...... ok, somewhere between too much & a lot carried away. But the visuals don't interfere with the factual statements contained within. Some folks get tweaked over unnecessary blingbling which, I'll admit, it kind of is. Ain't nuthin tho. Just havin' fun man. jeez Sorry to have rained on your ongoing project.

Good news: You seem to be basically a nice guy, Rocky but I'm bailin'...... Too much essentially unfounded, trite animosity goin' on.......


What might have been helpful (or loving, if you insist) as I already said, would have been to just get down to it and post the fix that ended up working for you, just like everyone else.

Yep. That was Plan A. But I went with Plan B. Next time I'll switch 'em.


And, please, if you must reply, one will be enough.

Ditto, Rocky.

Out..... Have a good rest of the day.

KK

Oct 1, 2012 1:23 PM in response to kevinkendall

Rocky but I'm bailin'.

My name isn't Rocky or dude or Type A Person. And, FYI, you didn't provide anything for this issue that hasn't already been well covered. You would have seen that if you had bothered to actually read through a number of these threads to which you so urgently felt the need to post.


But yes, that's fine, goodbye and please don't hurry back.

Oct 2, 2012 8:02 PM in response to WZZZ

WZZZ wrote:


Rocky but I'm bailin'.

My name isn't Rocky or dude or Type A Person. And, FYI, you didn't provide anything for this issue that hasn't already been well covered. You would have seen that if you had bothered to actually read through a number of these threads to which you so urgently felt the need to post.


But yes, that's fine, goodbye and please don't hurry back.

Thanks for the comeuppance man.

BTW, Rocky as in "Rocky the Squirrel," from the Bullwinkle cartoons, which looks to be your avatar. I recognize that guy. Dates me, huh?

And RE:

And, FYI, you didn't provide anything for this issue that hasn't already been well covered.

Redundancy can be found here & there throughout all Apple Discussions posts, WZZZ. In fact, in pretty much all problem-solving forums throughout the internet.

So go git after 'em......


And thanks, by the way, for the help you've provided others with your tech expertise with OSX. I'm sure many were very grateful to you for the help you provided them, as I have read from some posters on here.

OUT.

KK

Oct 2, 2012 9:42 PM in response to alii1959

alii1959 wrote:


You guys rock! Followed instructions and TADA!


Thaks again!!

hehehe... THX, alii. And thanks go to WZZZ too of course, and several others. All I did was just basically tell what I did to fix the problem. Verbosely though. Too much so, according to some. LOL Eau well......


Don't know about you, alii, but when my hosed Mail.app *FINALLY* got to working again (I *really* didn't want to have to reinstall the whole frikkin OS just to get Mail working, which is what I was thinkin' I just might be doing after all I'd already done did absolutely nuthin at all to fix the prob, not even reinstalling the 10.6.8 Combo Update (which really surprised me, since those fixes worked on some other systemic-level probs before), & then after that on to my "post-oh.sh*t" frantic 'net researching, I finally got it working. Finally, I could close down Thunderbird (nice app, but don't want it). And I distinctly heard Kool & The Gang's "CELEBRATION" at "volume 11" in my mind's ear. 😁

Man, ya just don't screw with the email, man. Lotsa biz & personal stuff done thru that medium these days.

Apple Update SW authors & Update webpage writers, TAKE NOTE.

adios, aliii. Happy Mac'in!

KK

Oct 4, 2012 2:44 PM in response to 007Charlie

We had a flood of customers rush in after this update and discovered the same thing. In all cases we went to Apple/Support/Downloads and re-downloaded the SecUpd2012-004.dmg and reinstalled it manually from the Finder and it repaired the Mail program and icon and restored the Mail program to full functionality.


We hope this works for you!


Steve Bilzi

Sr. Tech

Bilzi Mac Services

Wilmington, NC

Oct 5, 2012 4:00 AM in response to kevinkendall

Hi there.

I'm one of the few presumably that still haven't got this sorted but i'm slowly getting my head around it (i think!)

One quick question.

In my applications folder is just one Mail (original) app version 4.5 (44.7mb), the blue one with the eagle.

There is also another mail app which says version 4.6 (8.1mb) and has a paper, pencil, ruler logo.

My question is - does this 4.6 version of the app need to be moved/deleted out of the folder before running the 10.6.8 Combo update then the security update?

Sorry for asking what may seem like an obvious question but i've tried to follow all the steps on this thread but am obviously not doing something right and not being too technically minded.....

Mail won't open after update

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