Previous 1 15 16 17 18 19 Next 274 Replies Latest reply: Sep 22, 2014 3:33 PM by Alainn9 Go to original post
  • Dr.Dave Level 1 (0 points)

    @Emma, for me my music is working ok without going to an Apple store. 100% over the air upgrade. The issue I have is that I had to spend hours messing about reconfiguring and redownloading everything just to get a new ios which only has a few improved features in other areas and worst features in music and maps.


    I might expect this kind of thing from Microsoft but not from Apple. I do hope this is a one time mess up because I love my ios devices and am thinking of switching to Macs, but... I'm not sure if the post Steve Jobs era is going to be ok or a disaster.


    And my biggest peeve is I no longer have that cloud icon next to every song which tells me if it is inthe cloud or physically on my device.


    I'm sure you would have preferred not to have wasted all that time running to the Apple store.

  • Emma M Level 1 (0 points)

    @Dr.Dave I completely agree with you.... A trip to apple store is a pain in the butt, as is having to redo all my apps n stuff... However, it fixed everything, but I also DO have the little cloud icon on all my music now...

    I too will probably not be on the bleeding edge of technology next time and get stuck with a sub standard iOS.

    I'm like you, always loved them, but with these problems I was wondering if I shouldn't have switched to a Samsung!

  • ryanlyle Level 1 (0 points)

    I tried many solutions recommended here but none worked.


    Here's what solved it:


    Go into the Music app on iPhone


    In the bottom navigation bar, choose 'More' and then select 'Shared'


    In my phone, the iphone was selected as the library. I simply selected my previous library which was listed and this restored my playlists.


    Home sharing is on and I was at home with my itunes library open on my macbook when I did this.


    Good luck!

  • dcxuav Level 1 (0 points)

    TRUE,  worked for me and I was going to come and share, but ryanlyle is dead on.  Thumbs up on that answer.

  • MuzikDruid Level 1 (0 points)

    have a simple work around - unfortunately it does NOT involve iTunes any more!

    i sync everything except my music using itunes for my music i simply use Media Monkey which i have used to tag /refine/manage my music anyway!
    i am tired of waiting for apple to come up with a fix! Seems like no one within apple cares about music at all since the press mosty talk about Maps and other goof ups they are more interested in fixing that!
    My Suggestion - MediaMonkey - point to your music folder  and simply Right click and choose Send to iPhone!
    simple as that and you have all music tags and et all neatly transferring over!
    Every release i give itunes a shot - so far since iOS6 it simply hasnt worked!!!
    Sad to say it was fine before!

  • oceanpoetry Level 1 (10 points)

    Thank you! This worked! Able to get itunes match  working again even after Apple tech support was unable to resolve.

  • chicagomcp Level 1 (0 points)

    At last!  Simple solution, just hard to find.  Thanks.

  • Priyan from Switzerland Level 1 (0 points)

    Hello Everyone

    On my iPhone (iOS 6.0.2) i have activated iTunes Match. I see all songs, artist, Albums ect, but no playlists.

    I tried ryanlyle’s solution it works, but only when you are in home WIFI network and by selecting a library other than “this iPhone” you lose “Genius” functionality as well.


    Can someone confirm? Or am I missing something?


    Same ting with my iPad too. Playlists are missing.

    It seems like there are no playlists information get synchronized to Match.



  • mkral Level 2 (220 points)



    I've had the same problem. It seems like all of my playlists that pre-date my subscription to itunes match don't show up, but every playlist I"ve created since does. It's a paint to do, but re-creating all of my playlists solved my problem.

  • Priyan from Switzerland Level 1 (0 points)

    Hi mkral

    That’s good news. Let me try it at home (in about 3 hours time) and post here the out come.

    Thank you very much for the tip.


    But form Apple we expect something better, don’t we? After all this is a paid service.




  • mkral Level 2 (220 points)

    Completely agree. I don't know how this slipped through QA testing. Do none of the apple testers have playlists built out already. Very irritating.


    Defintiely post your results to see if they replicate mine, or not. Hopefully we can narrow down what's going on.

  • Priyan from Switzerland Level 1 (0 points)

    In the meantime i found this:

    Hello my friends from all over the world:


    I found the solution as well. After 11.0.1 update in itunes, I connected all my devices using USB cables at lease once and the it synced all my playlists. What all of you devices need is a simple reboot and logging in and out of the itunes match. It seems to solve the issue. Moreover it looked like the server bug out of anything. It will come back for you guys too.




    In the following thread:

  • Priyan from Switzerland Level 1 (0 points)



    I tried your suggestion, didn't work for me.

    Thanks anyways.

  • mkral Level 2 (220 points)

    Interesting. I'll have to give that logging in & out issue a try. Sorry to hear that re-adding the playlists didn't work for you, that was the only way I could figure out around the issue. Good luck!

  • TV23 Level 1 (0 points)

    I am having the same problem.  I have never ever us iMatch and so that solution would not be able to work for me.  I have tried every other solution on here.  In fact iTunes will not even allow me to add music to the playlist.  I have checked the manage music myself option still nothing.  When i try to move music to the iPhone in the file folders it says that the device has been disconnected or is no longer responding. Which, of course, i did not disconnect it at all.  What's the deal?? I am able to move new music that i've recently purchased from my phone to my computer but am still unable to move any music to my phone.