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iOS 6 Music Not Really There

141099 Views 273 Replies Latest reply: May 9, 2013 2:30 AM by noodle63 RSS
  • george x Calculating status...
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    Sep 20, 2012 9:45 AM (in response to rgrossi)

    i clicked  on store and my library appeared! on the ipad

  • Sdigre Calculating status...
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    Sep 20, 2012 9:46 AM (in response to rgrossi)

    Ditto. 16000 songs, no track titles, no song length. Turned Match on/off like others. No affect.

  • blacktowne Calculating status...
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    Sep 20, 2012 9:50 AM (in response to nhorsthuis)

    Restore on my iPhone worked.

  • Tom Charvat Level 2 Level 2 (440 points)
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    Sep 20, 2012 9:53 AM (in response to nhorsthuis)

    Watch this link, that is talking about the new streaming iTunes Match that is finally active.

    This may help.

    http://www.youtube.com/watch?v=S6I9hcUFHWA

  • GoodTroll Calculating status...
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    Sep 20, 2012 10:03 AM (in response to nhorsthuis)

    Well, I finally broke down and restored.  At first it still didn't seem to be working.  I entered and exited the Music app several times.  Killed the app, opened it again.  Then all of a sudden all my songs were there.  Still waiting for album art for some, but it seems to be working.  Only took 24 hours.

  • ChazinCT Calculating status...
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    Sep 20, 2012 10:04 AM (in response to nhorsthuis)

         Like others, I sort of got past the music issue by doing a restore on my iPhone 4.  However, the restore part failed and I ended up having to set it up as a new iPhone.  Frustrating.  All my apps were on the phone, but folders were gone.  i also had to set my email accounts back up.

     

    However, neither my phone nor iPad2 will sync porperly with iTunes on my PC.  If I force the sync from the device side, it works but if initiated from the PC side, it still says it couldn't establish a sync session and no content exchange takes place.

     

    I'm rapidly feeling like iOS6 should be named POS6!

  • lefsql Calculating status...
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    Sep 20, 2012 11:19 AM (in response to stephen.walsh)

    Same problem here. I can see artist and albums in the music app although all album covers or artists pictures are missing. Also, all the song titles are missing. I can't download apps or update existing apps. I got 14 apps pending for update a few of them started the process at some point yesterday and then failed. Now they are siting on the screen and I am unable to open them or complete the update. I have been trying to find a way to get the updates to work since yesterday without success.

  • jennyjen Calculating status...
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    Sep 20, 2012 11:46 AM (in response to nhorsthuis)

    Restoring does the trick. Be sure to back-up everything to icloud first. Restore. Restore. Restore.

  • eboy2112 Calculating status...
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    Sep 20, 2012 1:05 PM (in response to nhorsthuis)

    After hours of frustration, I did a restore on my iPad 2.  Yes, it fixed the problem.  Seems to be the only way that does the trick!  Not impressed.

  • mbuser Level 1 Level 1 (0 points)
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    Sep 20, 2012 1:06 PM (in response to jennyjen)

    Hey Apple guys, no post, no explanation, nothing ? This update is a mess, please react, maybe if I write "what the f***" we will get an answer ?

  • rgrossi Level 1 Level 1 (0 points)
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    Sep 20, 2012 1:10 PM (in response to nhorsthuis)

    Alright guess I'll have to bite the bullet and do a restore for the iPhone (4).. I'll report back. The weird thing is it works fine on my iPad (3rd gen)

  • KEGPhoto Level 1 Level 1 (0 points)
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    Sep 20, 2012 1:10 PM (in response to nhorsthuis)

    Yep... tried everything mentioned and finally restored it.  I've downloaded several hundred songs so far via Match.  It's the only thing I can recommend at this point.

  • PCJimmmy Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 20, 2012 1:11 PM (in response to nhorsthuis)

    Those who are indicating that Restore.  Restore. Restore is the solution to missing Music.  Please clarify - after restore you have OS6?  If I restore and am back to OS5.1 I don't consider that a fix.

     

    I was on phone for 75 min this am with Applecare.  Nothing tried worked.  He was clear I did not want to restore.  Per his recommendation all things apple removed from my Windows PC.  Seems a specific order of removal needed.

     

    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

     

    After resintalling ITunes I did sync on both my Ipad and IPhone.  No status change on IPad - still have album covers but not a song to be sung.

     

    The IPhone was different - after sync the large cloud Icon and slow status bar present - but once status was completed all my music seems present.  However a dozen plus audio books are still MIA.

  • gareth_moore Calculating status...
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    Sep 20, 2012 1:18 PM (in response to mbuser)

    Unfortunately Apple don't monitor these forums. Although they must be aware of this issue considering how many people have spoken to Apple support about it. However I'm not sure how much they care these days. That's the trouble with having a money man like Tim Cook in charge. All he cares about is profit. What he doesn't understand, unlike Steve Jobs, is that customer satisfaction leads to loyalty and consequently helps boost profits.

     

    But back to the issue, I've tried restoring from an iCloud backup (I don't have an iTunes backup) but it keeps hanging after about 10% and my iPhone gets very hot. I'm going to try to restore from my last iOS 5 backup and take it from there.

  • PCJimmmy Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 20, 2012 1:54 PM (in response to nhorsthuis)

    Ah Music to my ears.

     

    After lots of hours and lots of things tried - I now seem to have all music available from the Cloud - all audio books, etc.  Only issue - almost every song is on the list two times - often 3.  No small cloud icons present anywhere - have no Idea if this music coming from my PC, the Cloud, but at least I can now sing along.

     

    How I got it

     

    Music

    More

    Shared

     

    My shared had two items.  My IPad and it was checked.  Jimmys Library and it was not checked.   When I changed the check mark to Jimmys Library - all was 99% well.  Double/triple song names - same for double and triple albums and artists.  Double much better than nothing - maybe next week Apple will have the issue sorted out.

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