iTunes Match on iOS 6 Hangs

All - I upgraded to iOS 6 today. I had iTunes Match before but had to re-enable it after the upgrade. Since doing so, the Music app has been just sitting there with a cloud in the middle of the sreen and a progress bar that doesn't move. There is a pinwheel indicating activity next to the Wifi indicator, but nothing has been happening.


Has anyone else seen this? Do I just need to be patient? (Yes, I have upwards of 19,000 songs ... but I don't remember the process being so slow when I first set it up on iOS 5).


Terry

iPhone 4, iOS 6

Posted on Sep 19, 2012 4:00 PM

Reply
38 replies

Jun 12, 2018 5:34 PM in response to c0t0d0s6

Hmmm, I may have sent my message to quickly.

The process is over. I can see albums, artist name ... but not the songs name nor the playlist.

And of course, I can't play any songs.

Sep 20, 2012 7:35 AM in response to Community User

Right after I posted my prior comment my progress bar finally started to move. It too quickly jumped to about 75%. The next time I looked at it the big cloud and progress bar were gone. I thought everything was good... the list of artist appeared, the list of albums appeared. But the list of songs was still blank. If I select an artist I can see all their albums, If I select an album I can see all the songs but they all show 0:00. If I select one of those songs I get nothing.


I also agree that the auto lock should be disabled (for this update). Even when I was downloading the iOS6 the progress would stop every time the screen went black.

Sep 20, 2012 8:05 AM in response to briandallas

I did it from within iTunes. I did a restore, and when it was complete it asked if I wanted to restore from a backup, to which I answered NO to give a completely clean slate. I then went through the initial iOS6 setup wizard on the phone. After entering my Apple ID everything was perfect -- like I mentioned, without even turning on iTunes Match, it did it for me and all of my music was listed.


I then went ahead and just added back up apps/photos I wanted to sync, and it's been great since then.


(I also had a separate thread about podcasts not showing up in the podcast app ... this has been resolved as well).


If you're willing to start with a clean slate, as I mentioned, it's well worth it. This is the best I've ever seen iTunes Match work.

Sep 20, 2012 10:36 AM in response to Community User

I must say, this worked VERY well for me. I did hit my phone against the wall a couple times too, but I don't think that step is required.


Thanks for the fix! I don't think you'd have to delete the entire folder, though. You can probably just delete the iTunes Match playlist files, but I didn't try that, I just went ahead and deleted it all, then I went back and reloaded my ringtones folder and playlist.

Sep 20, 2012 2:01 PM in response to Evildude

Mine is still not working. But you said this streams instead of download? So the download function is not there? That is disturbing, I listing to my music all day at work and I have no wifi or signal. Plus I have to use my data plan to listen to music. What was wrong with the download function? I will not be renewing my match subscription if it only offers streaming.

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iTunes Match on iOS 6 Hangs

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