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phone is stuck on guided access

Help used the new guided access feature and now wont let me unlock

iPhone 4S, iOS 6

Posted on Sep 19, 2012 4:15 PM

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17 replies

Sep 20, 2012 6:42 AM in response to Ebeau97

Same here. My daughter was playing in guided access and a notification interrupted her application. After closing it, triple clicking the home button did nothing. It just shows the "Guided Access Mode Enabled - Triple Click Home Button to Exit." No easy fix, but you can plug it into iTunes and do a "Restore." Make sure you do a backup before so you can just restore the whole thing exactly as it was before it got stuck.


Apple really needs to have an override for this in case it gets stuck; like plug it into iTunes and enter your AppleID. Until then, no more Guided Access for me...

Mar 11, 2013 4:52 PM in response to Ebeau97

Didnt work for me. When I did the reboot it keeps going back to the same app that it was locked in. No pass code either. My son was playing with it. This is very frustrating. Why cant there ever be an easy solution??? I never even heard of the Guided Access til today! In need of serious help before my son drives me insane!!


**This is actually for our iPad 4 not for an iPhone.

phone is stuck on guided access

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