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SnipesHeat Level 1 Level 1

My speaker was fine and I have no reason to believe there are any hardware issues. As soon as I updated my iOS 5.1.1 to the new iOS 6 it stopped working and now I can't listen to music or watch videos on my iPhone unless I insert a headphone!

What's happened and how can this be resolved?

iPhone 4S, iOS 6
  • icedino Level 1 Level 1

    My iphone 4s has the same issue.(I have used ios6 from GM version.)

    The external speaker has not often worked after updating ios6.

    But, passing 1 or 2 hours, It is solved by itshelf.

    While it doesn't work, Siri answer my quetions well, however, No sound on videos and musics.

    I think it's a bug which happens while switching sound devices on applications.

    I hope apple will fix it ASAP.

  • Dloesch Level 1 Level 1

    So you're saying my speakers ARE going to work in several hours?

  • icedino Level 1 Level 1

    maybe It will work in several hours.

    But, Sometime it happens again after you play games or use some apps with sound.

    I had faced the issue 4 times.

  • Gilbert_MX Level 1 Level 1

    If no sound comes out, place it on a dock then remove it. It worked for me.

    The phone thinks its already docked so you have to place it on one then remove it and it should work!

  • edddddddddd Level 1 Level 1

    same problem with my iphone. after i upgraded the ios6 then my phone become soundless. Apple needs to fix this bug asap.

  • Jason Dixon2 Level 1 Level 1

    Experiencing similar problems with both me and my wife's iPhone 4S's. My phone's speaker was muffled until I played a song, then it seemed to work ok. My wife's will not work at all except for when you adjust sound settings (e.g. changing the alert sound). Then it works only during the "test" and reverts back to its broken state.


    P.S. And yes, I've rebooted both numerous times. This has no obvious affect.

  • Dloesch Level 1 Level 1

    The dock trick mentioned above worked for me, give that a try.

  • Jason Dixon2 Level 1 Level 1

    Both phones were plugged into power during and after the upgrade.

  • Dloesch Level 1 Level 1

    Not power, an actual speaker dock of some sort. I believe the phone's audio driver thinks that it is attached to a dock, therefore disabling volume controls.

  • dangerofs Level 1 Level 1

    i have the same prob, restore the whole phone n used it as a new phone, still does it...

  • SnipesHeat Level 1 Level 1

    I have carried out a full restore and still same issue. I have also tried the dock but no results. This is a pain because even my alarm doesn't go off anymore and I woke up late to work. I recon enough people need to bring this to Apples attention.

  • diesel vdub Level 7 Level 7

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). 


    It may be something as simply as cleaning the dock connector or plugging and unplugging a headset several times.


    There are dozens, if not hundreds of posts about audio issues, not all necessarily related to an iOS update.

  • Jason Dixon2 Level 1 Level 1

    @diesel vdub - And yet, all of the issues in this thread are directly related to the upgrade to iOS 6. Our (me and my wife's) phones were in perfect operating order until this upgrade was applied. This is clearly a problem with iOS 6 that needs to be brought to Apple's attention. Our message should not be diluted by classifying these issues as "just another audio problem".

  • BubbleSheep Level 1 Level 1

    This happened to me as I've updated my new iPad. The speaker worked, but sounded terribly distorted. So I plugged my headphones in, played a track, unplugged and they worked fine.

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