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JUST GOT THE FIX!!! PERIOD!

Sep 19, 2012 4:46 PM (in response to sgoldhorn)


HELLO FOLKS!!! I THINK I'VE FIGURED OUT HOW TO OVERCOME THIS ISSUE! SORRY ABOUT THE CAPS ON!!! 1 - DISABLE CELLULAR DATA AND 3G AND WIFI -

2 - TURN ON YOUR WIFI ONLY! REPEAT...WIFI ONLY

3 - TURN ALL YOUR CELLULAR STUFF BACK ON AGAIN

4 - SMILE...YOU GOT YOUR STUFF BACK IN BUSINESS AGAIN!!!!! THESE STEPS SHOULD RESOLVE THE PROBLEM.


<Edited by Host>

iPhone 4S, iOS 6

Posted on Sep 19, 2012 5:13 PM

Reply
79 replies

Sep 20, 2012 5:26 PM in response to MarceloFialho

There seems to be 3 separate wifi issues.


1. wifi disabled

2. can't access WiFi, not able to connect to local networks.

3. when trying to connect a network, others were prompted with a log-in screen with just Apple's website, and nowhere to fill in a password. When dismissed that redirected to Apple's site.


I have issues 1. on iPhone 4s - wifi disabled (greyed out).

I have tried all known attempts at solutions and none have worked.

restart phone

reset network only

soft reset

hard reset (full restore)


toggle this and toggle that, which annoys me becuase wifi is disabled i.e. option is greyed out...usually means you can't toggle it on/off in my book.

i haven't downgraded as yet. but may have to if its not resovled soon.



As a side note I am curious to know if others with this specifice issue (disabled) was caused by updating over the wifi as opposed to cable/itunes...

Sep 20, 2012 8:19 PM in response to MarceloFialho

I've generally found that IOS WIFI setting are very sticky and you have to tell it to forget then it will let you add something back in. The ultimate is a DFU rebuild to completely start over (after first doing a back up for all the settings) which is not for the faint of heart. Apple is very good about replacing stuff but I've had problems where I replaced the phone, (and still had the same software problem), and thus had to find other solutions based on step by step basic troubleshooting.

Sep 20, 2012 9:33 PM in response to Phil Ossifer

Thanks Phil. I appreciate the comments. With my 4S, I have had problems that carried over from my prior 3GS that I am sure are software related. I have resisted a fully clean revert to factory conditions, mainly because i don't want to lose four years of texts with my kids. But continuing to restore from backup only seems to perpetuate the prior problems. And i wonder if in the current case, it has created new ones in that I have no data (wifi is fine) with iOS6. What a PITA.

Sep 21, 2012 12:27 PM in response to mastman26

If the WIFI is working, and the cellular data is not working I would probably approach my carrier and get them to do an account refresh, and put in a new sim card. It would make sense if you can use the phone, the data would work also.


I'm not saying this is a fix, but it's one of a series of things that can be done for free, that are not in the replace or fix hardware realm and are simple.


I've also gone the replace hardware route under Apple Care when it turned out that the problem was truly some error on their part that couldn't be resolved.


The last time however, they replaced the hardware because they could not figure out the problem, and when I got it home and restored it the problem was still there!


It took quite a while til I could isolate the issue and come up with my own fix. The Google searches turned up just a couple of people with the same problem and no one had figured it out.


The point is simply to get it back to a known good point.


Software can be prone to x in a million bugs that they generally catch, but we also live in a world where various strings of data can also lock up software and cause it to fail that they don't catch simply because it is so unexpected.


If that fills up past the wrong spot, it can affect other parts by overwriting what is supposed to be there.


I have no idea about the 4 years of text's and I can't imagine why that would be a problem but then again that might exceed what was expected by a developer, so that might be worth exploring.


The device firmware update did not nuke my texts. I do back stuff up to iCloud and my computer and before I updated to 6 I had completely rebuilt the phone software from backup first to get rid of any cruft just to be safe.


I have gone through carrier provisioning problems when upgrading to new hardware, and they assigned things wrong, requiring going back and re-setting them so I would check with them to see if they are registering your device correctly.

JUST GOT THE FIX!!! PERIOD!

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