Trapdoresoth

Q: iOS 6 WiFi option is GREYED OUT (unrelated to iOS 6 WiFi connectivity issues)

As reported in an earlier thread, since upgrading iPhone 4S from 5.1.1 to 6, the WiFi option is turned OFF and is greyed out/disabled. Have tried all combinations of hard/soft reboots, router resets, network settings reset, cleared cookies, etc. Nothing. The WiFi option is completely disabled.

 

WiFi worked fine prior to iOS 6. Now I can't turn it on. My wife's WiFi is fine, she can toggle on/off and hasn't had any other connectivity issues as reported by others.

iPhone 4S, iOS 6

Posted on Sep 19, 2012 6:02 PM

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Q: iOS 6 WiFi option is GREYED OUT (unrelated to iOS 6 WiFi connectivity issues)

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  • by ExtremeApple,

    ExtremeApple ExtremeApple Feb 13, 2013 8:44 AM in response to Trapdoresoth
    Level 1 (0 points)
    Feb 13, 2013 8:44 AM in response to Trapdoresoth

    Same problem with iOS 6.1.1

  • by 粟泽强,

    粟泽强 粟泽强 Feb 13, 2013 8:59 AM in response to Trapdoresoth
    Level 1 (0 points)
    Feb 13, 2013 8:59 AM in response to Trapdoresoth

    Upgrade 6.1.1, WiFi or gray, tried to restore the network settings, and then restart, so still, is this really is a hardware problem? Upgrade 6.1 had previously been used in well with no problems

  • by Reallyapple...,

    Reallyapple... Reallyapple... Feb 13, 2013 9:12 AM in response to Trapdoresoth
    Level 1 (0 points)
    Feb 13, 2013 9:12 AM in response to Trapdoresoth

    @ExtremeApple:

     

    This update that you speak of is the sole reason my wifi does not work haha.

     

    Thanks tho!

  • by ImKarthikK,

    ImKarthikK ImKarthikK Feb 13, 2013 9:13 AM in response to 粟泽强
    Level 1 (0 points)
    Feb 13, 2013 9:13 AM in response to 粟泽强

    Same issue here. Ther's still a confsion if this is a hardware bug or a software bug. Check if you have a valid WiFi MAC Address under Settings > General > About > WiFi. Try doing a DFU Restore, and try to enable WiFi. If not, I would suggest you to take it to the nearest Apple Store. I have also written some of the methods to bring back WiFi. Please follow those at your own risk!

  • by bombsquad70,

    bombsquad70 bombsquad70 Feb 13, 2013 9:56 AM in response to ImKarthikK
    Level 1 (0 points)
    Apple Watch
    Feb 13, 2013 9:56 AM in response to ImKarthikK

    going through a health check right now same issue  am i wasting my time does anyone have an answer to get wi fi back running? It started as soon as i left the country yesterday

  • by Darthone,

    Darthone Darthone Feb 13, 2013 11:56 AM in response to bombsquad70
    Level 1 (0 points)
    Feb 13, 2013 11:56 AM in response to bombsquad70

    Sorry "SSDD" with the update last night. Other than the cold pack on the phone for a few minutes, I got nothing. The update rebooted the phone and return with the Wi-Fi option grayed out again. I shut down the phone, applied the ice pack and waited for a few minutes then turn on the phone. The Wi-Fi option is back but I still have problems getting a signal after the phone warms back up.

     

    Apple wants to focus on the customer’s experience. “Magic, Unicorn and walking on water” but no here’s a big SOL and buy a new iPhone 5s response. Hey Apple how about fixing the exiting customer’s frustration.

    Sorry for the rant, I’m low on sugar today.

  • by fromsouth,

    fromsouth fromsouth Feb 13, 2013 1:23 PM in response to Trapdoresoth
    Level 5 (4,833 points)
    iCloud
    Feb 13, 2013 1:23 PM in response to Trapdoresoth

    Level 1Level 1 (0 points)

     

    I think (JMHO) that post above is a constructive  addition to that thread. Everyone can see it on page 32.

    It is really of no importance if we feel it is software or hardware. Cause if it is software - Apple never guarantied it. If it is hardware, Apple replaces those under warranty - right on the spot.  Problem is not everyone is covered by warranty, hence me re posting information above.

  • by chenggn,

    chenggn chenggn Feb 14, 2013 3:13 AM in response to Trapdoresoth
    Level 1 (0 points)
    Feb 14, 2013 3:13 AM in response to Trapdoresoth

    My WiFi back to work with the hair dryer method. I used a lamp rather than a hair dryer.

  • by acaldwell15,

    acaldwell15 acaldwell15 Feb 14, 2013 3:32 PM in response to Trapdoresoth
    Level 1 (0 points)
    Feb 14, 2013 3:32 PM in response to Trapdoresoth

    If I'm under warranty and I'm having the same issue, will my phone be replaced or sent away?

  • by Glenn168lao,

    Glenn168lao Glenn168lao Feb 14, 2013 9:42 PM in response to Trapdoresoth
    Level 1 (0 points)
    Feb 14, 2013 9:42 PM in response to Trapdoresoth

    Try removing your sim card and turn your iphone off at least 5 minutes, then turn it on again, wifi button will be restored, in my case. Hope it works. Just do the procedure again if it greys out.

  • by Sk.Elena,

    Sk.Elena Sk.Elena Feb 15, 2013 6:03 AM in response to Glenn168lao
    Level 1 (0 points)
    Feb 15, 2013 6:03 AM in response to Glenn168lao

    Sim removal doesn't work..

  • by Sk.Elena,

    Sk.Elena Sk.Elena Feb 15, 2013 7:54 AM in response to Domer130
    Level 1 (0 points)
    Feb 15, 2013 7:54 AM in response to Domer130

    this only worked the first time and only for 5'..

  • by xklevin1,

    xklevin1 xklevin1 Feb 15, 2013 7:59 AM in response to Trapdoresoth
    Level 1 (0 points)
    Feb 15, 2013 7:59 AM in response to Trapdoresoth

    Try going to services and restarting Apple Mobile Device.

  • by Darthone,

    Darthone Darthone Feb 15, 2013 10:16 AM in response to xklevin1
    Level 1 (0 points)
    Feb 15, 2013 10:16 AM in response to xklevin1

    Here’s how I restored the option to use Wi-Fi without resetting your phone. Try this method at your own risk. I have a second iPhone to test with so please be careful.

    1 Power off device,

    2 Wrap the device in a thin towel,

    3 Place the device in a freezer for 30 minutes.  

    4 Remove from freezer and clean off any ice buildup,

    5 Attach the charger before powering up device,

    6 Now power up and check to see if your wireless option is available, *FYI* after the device has powered up you will notice the battery almost completely drain, that’s ok.

    7 let the device charge up to 100% and do not power off device at this point. I’ve notice restarting the device resets and gray out the Wi-Fi option.

     

    I tried this method a few times and it worked for me. If you fear moisture could be the problem then I suggest trying the rice in a zip lock bag method. Place the device in the rice then zip the bag. Leave the device in the bag in a dry location for 2 days. This should remove the moisture from most phones but does not guarantee your phone will be fixed. There are reports of the sim card removal working for some. Others use direct heat lamp or hair dryers, please be careful using these methods which could create irreversible damage to your phone.

  • by Michael Battenfield,

    Michael Battenfield Michael Battenfield Feb 15, 2013 12:21 PM in response to acaldwell15
    Level 2 (156 points)
    Mac OS X
    Feb 15, 2013 12:21 PM in response to acaldwell15

    If you are still under warranty, walk into the Apple Store, up to the Genius Bar and tell them the problem, hand them the phone, they see its not working, check your SN#, and MAY open the back to check for water damage (they don't always), then will say "be right back", and will return with a new (or more likely, refurb) iPhone, will transfer what they can and hand you your new phone.

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