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  • Simon-Chan Level 1 (0 points)

    I've checked and my iPhone 4S turns one on 5th April. My dilemma is, do I wait for Apple to sort this out, or trade in my phone for a refurb set.. sigh.. I have just a couple more days to decide. It might sound like a no-brainer, but everything else works fine, last thing I want is another problem and the replacement goes out of warranty.

     

    I've also realised that my iPad2 was updated to 6.1.3 and its a WiFi only unit - and works fine. Until iOS 6 I hardly turned on WiFi on my iphone, so this doesn't sound like a hardware issue.

  • suuuluuu Level 1 (0 points)

    I would trade. I did and my refurb is fine so far - touch wood. They give 90 days warranty on th refurb.

  • Simon-Chan Level 1 (0 points)

    Yeah... but I have one more year to go on my line contract, so if the refurb breaks, I'll have to go back to my iPhone 3S  , then buy a Samsung next April

  • MichaelLending.com Level 1 (0 points)

    I got my problem fixed!!!   Get the phone from Apple Store.  I thought they provided a new 4S phone.  Refurbish???  That is crazy....Steve Jobs, please come back to kick someone in Apple's mgmt.

  • suuuluuu Level 1 (0 points)

    Actually that might be right that as it's in warrantly you should get a new phone... and you could still buy apple care if it's within the year. Mine was a month out of warranty.

  • MichaelLending.com Level 1 (0 points)

    $199 for a new iPhone, Apple Store's technician said a new 4S.  I fixed my "temp"?  It is working fine (knock on wood).

  • Simon-Chan Level 1 (0 points)

    No, Apple Singapore will give you a replacement unit, and when you probe further, its a refurb set. I've had friends and family turn in their old phones before within a year and got refurbs. Then those replacements developed other problems. Hence my reluctance to go that way. But if I stick it out, I doubt this WiFI problem (and now BT won't work either so that renders my headphones useless with the iPhone) will get resolved soon. Apple doesn't seem to care.  Apple care? That's an oxymoron

  • T P F . R o o t Level 1 (0 points)

    funn, Apple went on the news yesterday,

     

    they were being arrogant for after sales service, people of Replubic China were furious, Apple had to post an apologies to them. i guess Apple had to, otherwise, no production of iDevices with Cheap labor maybe?

  • Simon-Chan Level 1 (0 points)

    Today I ran my 4S hot while charging via USB, and running "Whats That Phrase" for an hour or so which seems to be internet-heavy, then ran iLights for 5 mins for good measure. The phone became quite warm to the touch even through the plastic case. After a restart, both Bluetooth and WiFi came back on - albeit for a brief period. I am pretty sure this is not a hardware fault. This seems to support the hairdryer option. Next I plan to use the ice treatment on the back area below the camera (with an ice cube as opposed to putting the phone in the freezer).

  • placebo333 Level 1 (0 points)

    wrong, hairdryer and freezer indicate a hardware issue. You wrote that your device got warm. How should this physical change effect your software? This makes no sense. You are heating up your hardware, aren't you?

  • Simon-Chan Level 1 (0 points)

    Heating up yes, but when it cooled WiFi and BT was disabled again. Could this not indicate a sensor sensitivity too? I had no issues with iOS 6 until a couple of days after I went to 6.1.3. I hardly ever used WiFi before then.

     

    I wish Apple would comment, instead of us trying to troubleshoot to investigate.

  • placebo333 Level 1 (0 points)

    I have 2 devices out of warranty that have this issue.

     

    - Heating and freezing (both physical) do have effect on the logic board or wifi chip.

    - Apple Store confirmed Hardware failure on my devices

    - Local iPhone repair shop confirmed Harware failure and offered me a Logic Board Swap

    - The problem is so old, that Apple would have fixed it long time ago with a software update, if they could.

     

    This all indicates a Hardware isse. I wish it would be a Software issue, but i lost my Faith in this theory because of above reasons.

     

    Why Tim Cook officialy apologized to China? Somebody should send him a link to this forums

  • fromsouth Level 5 (4,430 points)

    placebo333 wrote:

     

    I have 2 devices out of warranty that have this issue.

     

    - Heating and freezing (both physical) do have effect on the logic board or wifi chip.

    - Apple Store confirmed Hardware failure on my devices

    - Local iPhone repair shop confirmed Harware failure and offered me a Logic Board Swap

    - The problem is so old, that Apple would have fixed it long time ago with a software update, if they could.

     

    This all indicates a Hardware isse. I wish it would be a Software issue, but i lost my Faith in this theory because of above reasons.

     

    Why Tim Cook officialy apologized to China? Somebody should send him a link to this forums

    I completely agree on hardware being a problem and to poor guy who's warranty about to expire and  he does not want to change his defective phone, I can only say "RUN FOREST, RUN!"

    About that China question of yours. I actually translated apologies with Google and my impression was that most of it was "Sorry we do not explain policies enough. We are going to explain those. We are going to train employees to explain those". Not so much an apologies to my opinion, more like a statement that we didn't realize how stupid you are, we ll take our time to explain the policy. It also may be aimed as response to cultural differences.

  • placebo333 Level 1 (0 points)

    "RUN FOREST, RUN!"

     

    Best advice. Just wanna add:

     

    If you receive your refurbished (used and old) device, check your Wifi!

    In case you receive the 90 day warranty for the refurbished device, mark the 90 days period in your calendar. On the last day, check your Wifi!

  • Chrisy2601 Level 1 (0 points)

    Brought my phone to Apple store in Belfast. Was told that this issue has been highlighted and it is now at the stage where Apple are trying to decide if it is something they need to be doing something about - at least the 'genius' did not say he hadn't heard of problem.

    I got my phone replaced and now have to decide if I should pay £61 for another years warranty or not??

    Just hope this one continues to work.

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