Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My ipad 3 is not charging after update to ios 6

I Just updated my ipad 3 to ios 6 and now my battery will not charge anymore?!?

iPad (3rd gen) Wi-Fi, iOS 6

Posted on Sep 19, 2012 6:36 PM

Reply
43 replies

Sep 19, 2012 8:32 PM in response to SemperChris

Just got off the phone with Apple. At least the wait time was short and the technician spoke clearly, but ultimately the issue is not resolved.


First thing we tried was doing a hard reboot, then reset the phone by going into settings -> general -> Reset -> Erase Content and Settings. This was supposed to bring the phone back to IOS 5.1.1 and would confirm if it was the iOS6 or a hardware issue. it still wouldn't charge and so we assumed it was hardware and setup an exchange. Keep in mind this phone is less than 6 months old.


After the fact, I realized that the restore did not actually remove iOS6 and so made a second call to tech support. After talking to a senior tech rep we discovered that once iOS6 is fully installed, there is no going back. Especially since iTunes won't recognize the phone being connected in addition to the not charging.


I'm curious to watch this thread and see if the number of people with this problem continues to escalate. I think 5 could still be coincidence with literally millions of people upgrading to iOS6 but if there is in fact a software issue causing it I imagine this number to increase exponentially over the next few days and weeks.

Sep 19, 2012 9:29 PM in response to SemperChris

The exact same happened on my iPhone 4 today when I upgraded to iOS. I tried multiple different chargers, it made the sounds like it was charging, but it wasn't actually charging. Now it has completely run out of batteries.


If I do a hard reset, it turns on for a second to show lock screen and 1% battery, but then it dies again.


This is stupid and not a coincidence. It's iOS6.

Sep 20, 2012 11:24 AM in response to Kinglee

Kinglee,


Great tip. I synced my dying iPad 3 with my PC via USB, and then reconnected it to its (generic 2 amp) USB charger, and the battery remaining percentage is finally rising rather than falling. 🙂


Thanks.


P.S. Edit: I should also note that it took several attempts for the PC to recognize the iPad 3 after the iOS 6.0 update, using iTunes 10.7. But after a number of false starts, it did sync fine, and started charging when I afterward connected it to the 2 amp USB charger.

My ipad 3 is not charging after update to ios 6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.