4 Replies Latest reply: Sep 19, 2012 8:31 PM by David Strait
David Strait Level 2 (200 points)

I updated my phone and iPad by connecting to the computer with the USB. My iPhone 4S update went smoothly, but my iPad (3) stalled when the progress bar was at 1/3. It han't moved in hours. I attempted to put in recovery mode by holding the home button down whle re-attaching to the computer, but it simply returnd to the screen with the progress bar and stops at 1/3.

 

The iPad appears to be now a brick.

 

Any ideas?

 

Dave

  • ranjanrocks Level 1 (0 points)

    same here!!! no clue what to do....plan to take it to apple store....if u figure out something do let me know

  • David Strait Level 2 (200 points)

    ranjanrocks

     

    I succeded by:

    1) disconnecting and turning off the iPad

    2) plugged the iPad back into the computer

    3) press and hold the top and home button until the iPad said to connec to iTunes

    4) launched iTunes and updated, then restored the entire iPad

    5) whewww!

     

    I THOUGHT I tried this before, but the second time I tried it on another Mac (but suspect that had nothing to do with it). I may not have held the two buttons down long enough the first time to get the message on the iPad.

     

    Good Luck!

     

    Dave

  • Sara Jade Level 1 (0 points)

    But I can't even get mine to turn off!

     

    Also once you managed to restore it, had it upgraded to iOS6 or recovered the iOS5?

  • David Strait Level 2 (200 points)

    Unplug and hold both buttons (top & home) until it shuts off.

     

    It updates to iOS 6.