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ios 6 codec quicktime

I upgraded iphone 4S to iOS 6 today and noticed that .mov movies created in iPhone Camera app, when copied over to Windows 7 version of Quicktime Pro version 7.7.2 have a problem with the codec. Movies I recorded before the upgrade play fine in Quicktime on Windows 7, but after the upgrade the movies have sound but no video. I am using Windows 7 64-bit. I tried uninstalling and reinstalling Quicktime Pro but the problem recurrs. I've made several short movie clips and they all suffer the same problem. Was someone in Quicktime division asleep at the switch when iOS 6 was prepared? Any suggestions?


I should have mentioned that the movies play fine on the iphone itself. They just don't show any video when played in Quicktime on Windows 7.


Message was edited by: jbu57

iPhone 4S, Windows 7, iPhone 4S upgraded to iOS 6

Posted on Sep 19, 2012 6:45 PM

Reply
53 replies

Sep 20, 2012 5:29 AM in response to jbu57

I have the exact same problem. I have iPhone 4s with iOS 6 installed and Windows 7 on my 32 bit laptop. Whenever I make a video using the iPhone camera, transfer that video to my laptop, and play with quicktime, the video only shows a black screen but plays the audio.

The videos created with iOS 5 worked fine in quicktime.

I need this fixed ASAP or the Samsung Galaxy S3 will start to look more appealing to me.


Thanks

Sep 22, 2012 2:36 AM in response to jbu57

Exact same problem... just upgraded my 4s to iOS6 (also use Windows 7 64bit), and took video of the space shuttle flyover L.A. (which was stoopidly cool), moved file from iPhone to PC, and in Quicktime - sound but no picture. Also no picture (yet there is sound) in Sony Vegas HD Platinum 11 where I dicovered this issue trying to edit my vid. BUT... it DOES play with picture in new iTunes 10.7.0.21 --- I hope this has a fast fix. When I thought it was a Sony Vegas problem... I tried everything and could not get the picture. Ugh.

Sep 23, 2012 1:30 PM in response to jbu57

Same issue as all of the above here.

-Videos work and record fine on the phone with ios6 installed. (I have the 4S)

-Black screen with sound in Quicktime

-Video works in VLC (Free Media player download)

-Won't work in my video editing software- Corel Video Studio =


Something changed with the ios 6 update, as I have videos on my phone from prior to the update and those are fine.

Sep 23, 2012 8:05 PM in response to Bright Badge

I found that if I reinstalled Quicktime Version 7.60 (instead of 7.72) I could view the ios 6 created videos that I copied off the phone to my Windows 7 64 bit desktop machine. Videos also played correctly using the VLC player for both new and old videos. I reviewed the properties for both videos and they appear the same except for the Current Size property: 358 x 636 pixels on pre-ios 6 videos and 1628 x 916 pixels for videos created using ios6. I was still unable to view the newer video uploaded to Facebook as it shows "loading" and then displays an error message "The video you requested could not be loaded. Please try again later". I know others have been able to view the video online due to their posts about the video. Still has be bumfudled!! LOL

Sep 24, 2012 1:22 PM in response to jbu57

The same problem occurs on my iPhone 4S (iOS6) and Windows 7 (64bits) :

- no picture while playing in QuickTime for Windows, but the sound plays

- green screen when editing in Vegas Pro, the sound is ok


But :

- the latest version of Media Player Classic plays the picture and the sound without problem

- Adobe Premiere Pro CS5 handles the videos properly


I phoned Apple, explained the problem : I was told that maybe QuickTime will soon be updated, since the last update is dated May, 2012. He said something like : wait and see, you'll receive an QuickTime update via Apple Software Update, or via iTunes, when the problem corrected.

ios 6 codec quicktime

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