Okay, so about an hour and a half ago I started to update my iPhone 4 through iTunes. After about 10 minutes my phone changed to the "connect to iTunes" screen and then wouldn't do anything. Now I can't get it detected in iTunes at all, so I can't restore it. I don't know what to do. This is so frustrating, I was just trying to update it...anyone have any ideas? It's been like this for a while.
iPhone 4, iOS 5.1.1
Try updating it over the air. Make sure you are connected to wifi, then go to Settings>General>Software Update and try updating from there. (You might want to connect your phone to your charger as this will take a while.)
I would try that, but my phone is just stuck on the connect to iTunes screen no matter what I do and it won't do anything else. When i turn it on, it's on that screen and pressing buttons does nothing. It's pretty much just frozen there.
Oh, also my computer won't even recognize my iPhone when I plug it in now...
If you are running windows on your computer and your phone is not shown as a device when you double-click on Computer (or My Computer), go through the troubleshooting stops related to the Apple mobile device USB driver shown in step #5 at the bottom of this article: http://support.apple.com/kb/TS1538.
Well, after almost 2 hours of trying to fix this, it is randomly deciding to show up in iTunes now, so I'm restoring it. I have no idea why that happened, but I'm glad it's working now. Thank you for your help. 🙂
You're welcome. I guess persistence pays off! 🙂
How did you get it out?!
Well i tried to update to IOS 6 through iTunes which resulted in an Error -1...
The phone is now stuck in recovery mode, trying to update/restore from recovery = error -1
trying to update/restore in DFU mode = Error 3014
Good job apple, good job!
Now stuck without a phone awesome
I have the same thing going on.
- I have an iPhone 4S
- A Windows 7 computer with iTunes updated to 10.7 before the download
- I downloaded iOS 6 and at the end my iPhone reset and is now stuck on the connect to "iTunes" screen
- The device doesn't show in iTunes and I've gone through the whole iTunes Support "iOS: Device not recognized in iTunes for Windows" guide 1-6. It shows up perfectly in the Device Manager.
- The interesting thing is that in "Computer" it doesn't show "iPhone" like normal, but "Photo Stream" the new iCloud service with iOS 6.
- Clicking on "Photo Stream" brings up the iCloud program on my computer and asked me to log in and set up iCloud (which in my case I never setup before)
- Once set up "computer" still only shows "Photo Stream", which then goes to the "My Photo Stream" folder, which is empty
- I have reset both the computer and iPhone a few times and the phone is still stuck on the connect to iTunes screen and iTunes won't recognize the iPhone.
my phone is stuck on itunes startup screen as well. im going to be ****** if i have to go to school tomorrow with a broken phone, considering I need to know if my fiance is leaving for Florida on Sunday or on Wednesday, considering me buying a ticket is dependent upon that information!!!!
Really not happy with apple right now. Chances of me spending my money on Iphone5 is dwindling...
oh and my itunes has crashed and wont open on my computer. Im probably going to have to uninstall and reinstall it from the looks of it -> which means I lose all of my information.
I have this problem too, almost word for word like ApexShift...
I too am facing the same problem! Very bad upgrade by Apple, I guess they havent tested it well. I dont even have a safe backup, my data is near lost now!
Eagerly waiting for any suggestions or solutions.
Well i did the restore and i had NO SERVICE!! everything else worked fine like it was an itouch not an phone. no sprint no phone number no nothing! so i restored nothing , i reset nothing restore again, nothing 3 hours later do a reset then a restore and after the phone was on for about 15 minutes SPRINT finally popped up. Tellin everyone i know do not do update yet intill they fix the bugs!!
I am having the same problem. It have been around 2hrs and it still stays the same.
Tried to update to iOS 6...now my phone is stuck.
