Error (0xE8000084). What you do.

patny how do you get to the directory? when i try to enter it into the box it says it could not be found. please help! my ipod is stuck in the middle of the restoring process how do i get to the directory.

PatNY wrote:

mickdon, here are the instructions from cyclist, slightly adapted:

1. Connect your device.
2. Shut down iTunes if it is open.
3. Open up task manager. On Windows XP, you hit CTRL + ALT + Delete. Sort by "Image Name" (by name of running process). Stop anything beginning with the word "Apple." You simply select the process in the list and then click the "End Process" button.
4. Go to Program Files/Common Files/Apple/Mobile Device Support and double-click on the file "AppleMobileDeviceHelper.exe"
5. Open iTunes. It should now recognize your device.

Note that for step 4 above, you can instead put in the Windows Run box the following command (including quotes):

"%ProgramFiles(x86)%\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe"

Then hit OK. That was cyclist's original instruction, but that step did not work for me so I went straight to the directory that contained the executable file and just clicked on it instead. Now I have a shortcut to that file on my desktop for easy access as I have come up with this iTunes problem on various occasions.

Hope this helps. I would not uninstall and reinstall iTunes as that is a pain to do. This is much easier. Try this first. Only try reinstalling iTunes if all else fails.