Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Phone Keeps FLASHING Apple LOGO and wont work with a power source.

When I was doing the update something happened on my iphone 4 and now the phone wont properly turn in and keeps flashing the apple logo (also it wont even charge in a power source). What should I do?

iPhone 4

Posted on Sep 19, 2012 9:04 PM

Reply
Question marked as Best reply

Posted on Sep 22, 2012 9:27 AM

I think what you are describing is what happened to my iPhone. I was updating my software then after it was 'done' it just started flashing the apple logo every 5 secs. What I did was I connected my iPhone to my computer via USB then I pressed and held both the top and the home button for about 15 secs then released the top button while continuing to hold the home button. Then I followed these instructions: http://support.apple.com/kb/HT1808


Then, in my case it said that it could not restore my iPhone. If that happens to you, too, I suggest you follow these steps: http://support.apple.com/kb/TS1275


I hope it works for you, too.

9 replies
Question marked as Best reply

Sep 22, 2012 9:27 AM in response to Blondie.XO

I think what you are describing is what happened to my iPhone. I was updating my software then after it was 'done' it just started flashing the apple logo every 5 secs. What I did was I connected my iPhone to my computer via USB then I pressed and held both the top and the home button for about 15 secs then released the top button while continuing to hold the home button. Then I followed these instructions: http://support.apple.com/kb/HT1808


Then, in my case it said that it could not restore my iPhone. If that happens to you, too, I suggest you follow these steps: http://support.apple.com/kb/TS1275


I hope it works for you, too.

Oct 25, 2013 7:59 AM in response to Blondie.XO

The video in swainton's post worked for me! Except that I had to do it twice: the first time I did it and iTunes was able to see it and tried to recover it. However my iphone went back to logo flashing after about 10 mins (apparently after iTunes downloaded the software and was about to install it). Then I did the same key combination again and this time iTunes finally started updating it.

Phone Keeps FLASHING Apple LOGO and wont work with a power source.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.