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Level 1

5 points

aperture 3.4 crashing

I (like others in this forum) are finding Aperture 3.4 crashing. The advice on other threads is to delete Aperture's plist. It is not in my Libary/Preferences folder (I assume because it was reinstalling). My crash report appears to be a bit different than others.

Process: Aperture [1089]

Path: /Applications/Aperture.app/Contents/MacOS/Aperture

Identifier: com.apple.Aperture

Version: 3.4 (3.4)

Build Info: Aperture-301036000000000~2

App Item ID: 408981426

App External ID: 10581304

Code Type: X86-64 (Native)

Parent Process: launchd [350]

Date/Time: 2012-09-19 20:54:51.791 -0700

OS Version: Mac OS X 10.7.5 (11G56)

Report Version: 9

Interval Since Last Report: 9217 sec

Crashes Since Last Report: 3

Per-App Crashes Since Last Report: 1

Anonymous UUID: 8FFD9E86-9991-47EF-9752-086B981753CA

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:

dyld: launch, loading dependent libraries

Dyld Error Message:

Library not loaded: @executable_path/../Frameworks/PrintServices.framework/Versions/A/PrintServices

Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture

Reason: image not found

Binary Images:

0x101ff6000 - 0x102747fff com.apple.Aperture (3.4 - 3.4) <F66E6C13-82C8-3C10-91D2-6A749047429F> /Applications/Aperture.app/Contents/MacOS/Aperture

0x102968000 - 0x102970ff7 com.apple.PhotoFoundation (1.0 - 1.14) <A1F27E41-CD9E-31F0-8F21-887555E1D576> /Applications/Aperture.app/Contents/Frameworks/PhotoFoundation.framework/Versio ns/A/PhotoFoundation

0x1029e8000 - 0x102f04fff com.apple.RedRock (1.9.4 - 301.35) <6425F20F-6955-3997-9AEC-4E7198FC6111> /Applications/Aperture.app/Contents/Frameworks/RedRock.framework/Versions/A/Red Rock

0x10320d000 - 0x10328ffff com.apple.iLifePageLayoutCore (1.0 - 176.10) <654893D7-EFC0-3E3F-A766-8C64227FF301> /Applications/Aperture.app/Contents/Frameworks/iLifePageLayoutCore.framework/Ve rsions/A/iLifePageLayoutCore

0x1032f2000 - 0x1032f7fff com.apple.iLifePhotoStreamConfiguration (3.4 - 2.5) <906317D7-09FF-3B77-8F35-01BB74C0109C> /Applications/Aperture.app/Contents/Frameworks/iLifePhotoStreamConfiguration.fr amework/Versions/A/iLifePhotoStreamConfiguration

0x103305000 - 0x103334ff7 com.apple.iLifeAssetManagement (2.7 - 31.34) <C39032ED-C0EA-3204-A272-C0C5318AC8C2> /Applications/Aperture.app/Contents/Frameworks/iLifeAssetManagement.framework/V ersions/A/iLifeAssetManagement

0x103366000 - 0x103373ff7 com.apple.iphoto.AccountConfigurationPlugin (1.2 - 1.2) <DB1DA508-491A-3B79-B3EC-CFE31C9C9497> /Applications/Aperture.app/Contents/Frameworks/AccountConfigurationPlugin.frame work/Versions/A/AccountConfigurationPlugin

0x103389000 - 0x10342cff7 com.apple.MobileMe (13 - 1.0.4) <9A7FCC99-67CE-3F5E-98BB-9079B305087F> /Applications/Aperture.app/Contents/Frameworks/MobileMe.framework/Versions/A/Mo bileMe

0x1034a8000 - 0x1034b6fff com.apple.PluginManager (1.7.6 - 55) <ABA41202-6D4F-368A-BE19-BD1729AF074A> /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager

0x1034c6000 - 0x1034d7fff com.apple.AERegistration (1.2 - 401) <16C4537B-4989-3DF7-8263-588F5C882063> /Applications/Aperture.app/Contents/Frameworks/AERegistration.framework/Version s/A/AERegistration

0x1034f2000 - 0x10376dff7 com.apple.prokit (7.2.3 - 1823) <0D6BA804-8262-3942-B84D-B4886082242F> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit

0x1038f7000 - 0x103c9bfff com.apple.iLifeSlideshow (3.1 - 1151.4) <61A831CA-B996-3762-B3DD-85A3CB46F28D> /Applications/Aperture.app/Contents/Frameworks/iLifeSlideshow.framework/Version s/A/iLifeSlideshow

0x103e1d000 - 0x103e34ff7 com.apple.iLifeFaceRecognition (1.0 - 30.11) <46E3C666-EE15-324E-85D0-E56ECA0A342D> /Applications/Aperture.app/Contents/Frameworks/iLifeFaceRecognition.framework/V ersions/A/iLifeFaceRecognition

0x7fff61bf6000 - 0x7fff61c2abaf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld

0x7fff834ea000 - 0x7fff8380fff7 com.apple.AddressBook.framework (6.1.3 - 1091) <5A8BEED1-229C-3A9C-8281-581127A1B9B5> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook

0x7fff83d78000 - 0x7fff83dc4ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

0x7fff83e6f000 - 0x7fff8400fff7 com.apple.QuartzCore (1.7 - 270.5) <19E5E0AB-DAA9-3F97-988C-D9A46AFB9C04> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

0x7fff86268000 - 0x7fff862d3ff7 com.apple.framework.IOKit (2.0 - ???) <FE838BB6-D42E-3291-A1A0-6F53FC970261> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x7fff86e55000 - 0x7fff86fdfff7 com.apple.WebKit (7534.57 - 7534.57.7) <15AA1A2E-DCAC-35CE-89DF-0FF7149198CD> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit

0x7fff8714d000 - 0x7fff8714dfff com.apple.audio.units.AudioUnit (1.7.3 - 1.7.3) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x7fff87198000 - 0x7fff872f5fff com.apple.audio.toolbox.AudioToolbox (1.7.3 - 1.7.3) <5F1E4695-BC74-3ADD-8345-627BCD68201A> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

0x7fff8836f000 - 0x7fff8836ffff com.apple.ApplicationServices (41 - 41) <03F3FA8F-8D2A-3AB6-A8E3-40B001116339> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

0x7fff893e2000 - 0x7fff89475fff com.apple.PDFKit (2.6.4 - 2.6.4) <4C58283C-3F45-31C6-9896-5EFFFF82D840> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit

0x7fff896c2000 - 0x7fff8972aff7 com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <9987DC46-2A96-3BA0-B88B-04E573C0AD9B> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x7fff89bb9000 - 0x7fff89bbffff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

0x7fff89bcc000 - 0x7fff89bccfff com.apple.Carbon (153 - 153) <895C2BF2-1666-3A59-A669-311B1F4F368B> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

0x7fff8a250000 - 0x7fff8a3dbff7 com.apple.QTKit (7.7.1 - 2339) <2BC2CF44-CEAF-3D3B-A250-CA59D6AFB0B0> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit

0x7fff8a51a000 - 0x7fff8a786ff7 com.apple.AOSKit (1.021 - 94) <530546F3-F01C-3A89-8477-C800EFE59593> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit

0x7fff8b21a000 - 0x7fff8b50fff7 com.apple.security (7.0 - 55148.6) <4535E500-973A-3BA7-AF65-DF5CF0658F02> /System/Library/Frameworks/Security.framework/Versions/A/Security

0x7fff8b5d2000 - 0x7fff8b5d2fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x7fff8c563000 - 0x7fff8c563fff com.apple.Cocoa (6.6 - ???) <021D4214-9C23-3CD8-AFB2-F331697A4508> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

0x7fff8c624000 - 0x7fff8c624fff com.apple.quartzframework (1.5 - 1.5) <21FCC91F-C7B9-304F-8C9C-04F3924F4AE3> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz

0x7fff8d7c0000 - 0x7fff8d7cffff com.apple.opengl (1.8.1 - 1.8.1) <51B34133-CEE3-3FC6-82AC-ADF567AE673C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x7fff8dd11000 - 0x7fff8dd11fff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

0x7fff8e0f1000 - 0x7fff8e17ffff com.apple.iLifeMediaBrowser (2.6.4 - 502.4.5) <A19798B7-E1A6-3117-8094-8D3A2CAB417F> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser

0x7fff8e1e9000 - 0x7fff8e3bdff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.53 GHz, 8 GB, SMC 1.58f16

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.19.22)

Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: TOSHIBA MK5061GSY, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-898, 3.33 GB

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 4

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 6

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

Aperture 3, Mac OS X (10.7.5)

Posted on Sep 19, 2012 9:23 PM

Best reply

Clem

Level 3

701 points

Posted on Sep 19, 2012 10:07 PM

Looks like its a bad install, there is a missing required framework, PrintServices....guessing you did an upgrade as part of the install from a previous version of Aperture. Delete the app you have, and empty trash. Go back to the App Store and just reinstall the app, but this time it will be from scratch. Try this and report back if you have success.

View in context

47 replies

Sep 21, 2012 7:24 PM in response to léonie

ok so i came across this as a solution and deleted my app and reinstalled and now im getting a message that say aperture cant open cause my library is from a newer version and i cant figure out how to get around that

crj705

Level 1

0 points

Sep 21, 2012 7:49 PM in response to JamesRHarker

I'm another person with the same issue. My question is - my original install being Aperture 2, Aperture 3 was an "upgrade version". Both are on CD. I assume I have to start from scratch, with Version 2, then install Version 3, then download 3.4 and install that.

Another question: I have several plug-ins from Nik Software (HDR Efex Pro 2, Silver Efex Pro 2, and Dfine 2), would I lose these apps upon the re-install?

Thank you.

Sep 21, 2012 7:56 PM in response to chip campbell

Ok So i used the Delete the app and reinstall from my disk option. I ran into the problem that I couldnot open aperture with the older version of the app. I found two ways around this

1 move your aperture library ( Aperture Library.aplibrary ) to your desktop

2 hold option key while opening the older version to create a new library

either way once the current version of aperture is installed and opens properly just move you old Aperture Library.aplibrary back into your picture folder and overwrite the new library that you created

hope this helps some folks

good luck

Sep 21, 2012 8:10 PM in response to crj705

I can't answer the first question; I suspect you may.

As for the second question: You shouldn't lose your plug-ins on re-install. Aperture looks for the plug-ins in 2 specific locations and they should still be there.

crj705

Level 1

0 points

Sep 21, 2012 8:53 PM in response to JamesRHarker

Aaaahh!!! Success!!! I did the Version 2.0 install, followed by the Version 3 install (both from disk), then 3.4 from the App Store. All my plugins were there and worked as before.

Have to say this was one of the most frustrating installs I have ever done. A waste of the better part of the day.

I don't think I will be the "first one on the block" at the next upgrade. I think I'll wait a week or two!

Sep 21, 2012 9:06 PM in response to JamesRHarker

Just delete all the preferences files referred to Aperture and problem's solved.

Sep 21, 2012 9:09 PM in response to andresskl

Not necessarily true. Here's how to fix it: http://support.apple.com/kb/TS4412

Sep 21, 2012 9:17 PM in response to William Lloyd

Yes! I deleted the pref files and it's ok now. Shorter path than downloading the app again.

léonie

Level 10

194,895 points

Sep 22, 2012 12:22 AM in response to andresskl

Yes! I deleted the pref files and it's ok now.

But for how long? You will have to fix the prefs over and over again.

Deleting preferences in this case is only covering up the symptoms of a broken installation. Like taking pain killers instead of visiting the dentist when your teeth need a root canal treatment. I strongly urge you to reconsider and follow William Lloyds advice.

Léonie

Sep 22, 2012 7:46 AM in response to léonie

Dear Léonie,

it's totally true what you say: i've deleted the app and reinstalled from my dvd. before opening Aperture, i've updated to 3.4 and it works like a charm...

with my method i've seen that facebook option didn't work well.

kudos to you and william!

beste gruesse aus argentinien 😉

-andrés