Aperture 3.4 will not open after 10.8.2 installed

This fixed the issue I was having, THANK YOU!!!

fof wrote:

...

* narrowed the problem down to a file "com.apple.ImageCapture2.E72B46F8-A66A-573A-A8E3-41E03286B385.plist" - after deleting this file, Aperture started up with no problem

* opened that file, and found that it referenced to a helper program (actually a prefpane) I had installed, "Cameras" from Flexibits. That program was still a 32bit prefpane. It used to very very useful to set up which program would launch upon connecting a camera on a per-device basis (so e.g. Aperture would not start upon connecting an iPod with image, but would open when connecting my camera).

After hours of trying other suggested solutions (reinstalling Aperture, deleting Aperture's pref files, repairing permissions, etc.) I can confirm that this .plist file was the cause of Aperture crashing on my Mac.

Followd fof's suggestion and everything works fine now.

I am having issues similar to those described by folks concerning Aperture. However; after performing the OS upgrade to 10.7.5, and 4 subsequent Apple updates (1 to aperture, and 1 to iphoto included) All three of my apple image apps fail immediately upon start: Aperture, iPhoto, and Preview. I performed the actions recommended concerning the removal of the Aperture plist to no affect. I have sent crash reports to apple for all of these. I'm not sure what to do at this point... Here is my aperture crash report (different than fof's)

Parent Process: launchd [276]

Report Version: 9

Per-App Crashes Since Last Report: 4

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)

Exception Codes: 0x0000000000000001, 0x0000000000000000

Application Specific Information:

dyld: launch, running initializers

/usr/lib/libSystem.B.dylib

xpchelper reply message validation: sandbox creation failed: 1002

failed to compile sandbox profile: line 778: unbound variable: fsctl-command

Application Specific Signatures:

sandbox creation failed: 1002

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

Thread 0 crashed with X86 Thread State (64-bit):

rax: 0x000000000000008f rbx: 0x00007fff60e40700 rcx: 0x00007fff60e4078f rdx: 0x0000000000000000

rdi: 0x0000000000000000 rsi: 0x00007fff60e3f998 rbp: 0x00007fff60e41750 rsp: 0x00007fff60e3fe60

r8: 0x00007fff60e3fe20 r9: 0x00000000000000c6 r10: 0x0000000000000000 r11: 0x00007fff60e40724

r12: 0x00007f9c2ac0c4f0 r13: 0x00007f9c2ac0bed0 r14: 0x00007f9c2ac0c140 r15: 0x000000000000000f

rip: 0x00007fff8b657267 rfl: 0x0000000000010202 cr2: 0x0000000109105868

Logical CPU: 4

Ray,

that error is at system level.

All three of my apple image apps fail immediately upon start: Aperture, iPhoto, and Preview.

/usr/lib/libSystem.B.dylib

xpchelper reply message validation: sandbox creation failed: 1002

failed to compile sandbox profile: line 778: unbound variable: fsctl-command

Make a test, if you can launch Aperture and iPhoto, when you log into a different user account (create a new user account from "system Preferences > Users&Groups" if you don't have a test account; don't change any default settings in this account.)

If lboth apps also crash in the new environment, reinstall the operating system and try again.

To reinstall your system see: OS X. About OS X Recovery

Regards

Léonie

LeonieDF,

Thanks for your quick reply, but I suspect you gave me some BAD news. Yes the newly created account also crashes all the Apple image apps. Do you suspect that the update failed in some way? Before the update (performed this morning) all worked OK. Now concerning the reinstall of the OS. Are we talking a wipe-disk and start over from scratch type of affair? Or are we talking about performing an upgrade kind of OS overwrite? I, of course, understand that the full install is better in the long run... But the time, restoration of data, and re-install of certain items is daunting. I haven't yet upgraded to 10.8, might this be an option?

ray

Yes the newly created account also crashes all the Apple image apps. Do you suspect that the update failed in some way?

Either the update failed - bad internet connection, incomplete download - or you did install something recently, that corrupted your MacOS X. Look at your crash report. In the final section it lists all Frameworks and kernal extensions that are installled on your system. Are there any kernal extensions (names with the suffix .kext) that you remember installing and that have names that don't include "apple"? If you find something suspicious and have an deinstaler for that program, try if removing helps.

Incomplete and installations and and incompatible kernel extensions are quite often solved by reinstalling the system. Try first, to install on top of your current system and see, if that helps.

Regards

Léonie

leonieDF,

To the best of my recollection, I haven't installed anything new except perhaps an update to Java or an Adobe product. There were no .kext listing within the crash report. I pasted it into a text editor and scanned for the string after looking through that long list manually.

I recognize that you are providing this advice "out of the goodness of your heart" and I THANK YOU for your help.

The timeframe of these apps breaking certainly sugests to me that the event causing these apps (that I use daily) to break is related to the some failure of the apple OS update. Evidently they all share something related to the presentation of images. Just FYI; my Adobe Bridge still works.

I guess the next step will be to try and perform the OS restore as you suggested. Thanks again... I've been wanting to install a faster harddrive in my kit anyway; maybe this will be the event that I use to justify all that effort.

ray

You are welcome, ray.

Good Luck to you!

Léonie

Tx...work perfect now...

Help!? Following this thread and still can't seem to fix. Any suggestions? Please be detailed in procedures. Much thanks ahead of time. Here is my first 50 lines in error report. Aperture 3.4 failed to load after installing OS X 10.8.2.

Process: Aperture [1180]

Path: /Applications/Aperture.app/Contents/MacOS/Aperture

Identifier: Aperture

Version: 3.4 (3.4)

App Item ID: 408981426

App External ID: 10581304

Code Type: X86-64 (Native)

Parent Process: bash [1175]

User ID: 501

Date/Time: 2012-09-26 11:03:59.252 -0800

OS Version: Mac OS X 10.8.2 (12C54)

Report Version: 10

Interval Since Last Report: 23339 sec

Crashes Since Last Report: 17

Per-App Crashes Since Last Report: 13

Anonymous UUID: DBA3ED28-E908-CCB9-FD83-6B69906E4EF1

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:

dyld: launch, loading dependent libraries

Dyld Error Message:

Library not loaded: @executable_path/../Frameworks/PrintServices.framework/Versions/A/PrintServices

Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture

Reason: image not found

Binary Images:

0x109cd4000 - 0x10a425fff com.apple.Aperture (3.4 - 3.4) <F66E6C13-82C8-3C10-91D2-6A749047429F> /Applications/Aperture.app/Contents/MacOS/Aperture

0x10a642000 - 0x10a64aff7 com.apple.PhotoFoundation (1.0 - 1.14) <A1F27E41-CD9E-31F0-8F21-887555E1D576> /Applications/Aperture.app/Contents/Frameworks/PhotoFoundation.framework/Versio ns/A/PhotoFoundation

0x10a6c0000 - 0x10abdcfff com.apple.RedRock (1.9.4 - 301.35) <6425F20F-6955-3997-9AEC-4E7198FC6111> /Applications/Aperture.app/Contents/Frameworks/RedRock.framework/Versions/A/Red Rock

0x10aee1000 - 0x10af63fff com.apple.iLifePageLayoutCore (1.0 - 176.10) <654893D7-EFC0-3E3F-A766-8C64227FF301> /Applications/Aperture.app/Contents/Frameworks/iLifePageLayoutCore.framework/Ve rsions/A/iLifePageLayoutCore

0x10afc6000 - 0x10afcbfff com.apple.iLifePhotoStreamConfiguration (3.4 - 2.5) <906317D7-09FF-3B77-8F35-01BB74C0109C> /Applications/Aperture.app/Contents/Frameworks/iLifePhotoStreamConfiguration.fr amework/Versions/A/iLifePhotoStreamConfiguration

0x10afd9000 - 0x10b008ff7 com.apple.iLifeAssetManagement (2.7 - 31.34) <C39032ED-C0EA-3204-A272-C0C5318AC8C2> /Applications/Aperture.app/Contents/Frameworks/iLifeAssetManagement.framework/V ersions/A/iLifeAssetManagement

0x10b03a000 - 0x10b047ff7 com.apple.iphoto.AccountConfigurationPlugin (1.2 - 1.2) <DB1DA508-491A-3B79-B3EC-CFE31C9C9497> /Applications/Aperture.app/Contents/Frameworks/AccountConfigurationPlugin.frame work/Versions/A/AccountConfigurationPlugin

0x10b05b000 - 0x10b0feff7 com.apple.MobileMe (13 - 1.0.4) <9A7FCC99-67CE-3F5E-98BB-9079B305087F> /Applications/Aperture.app/Contents/Frameworks/MobileMe.framework/Versions/A/Mo bileMe

Sonny, that is the typical - you need to remove and reinstall Aperture - crash log.

Dyld Error Message:

Library not loaded: @executable_path/../Frameworks/PrintServices.framework/Versions/A/PrintServices

Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture

Reason: image not found

A framework is missing in your Aperture library package. To reinstall, follow this support document by Apple: Aperture 3.4: May quit unexpectedly on launch after updating

Ask back if certain steps are not clear.

Good luck

Léonie

Worked! Thanks so much, Léonie! 🙂

I had the exact same problem! Not only will the current library not update and work but new libraries can not be started either. Always results in crash loop.

To fix the problem:

Click on desktop

Under the top menu item GO (on grey top menu bar)

Click on: Go to folder

Type in:

~/Library/Preferences

Once the finder opens you will need to scroll down to find "com/apple.Aperture.plist"

NOTE: if this is not visible you must enable hidden files. Im sorry I forgot how to enable hidden files but you can google how to do it. Once you have enabled them they will always be visible from here on out.

Delete this plist file.

restart aperture and it will open your library and all will be well.

Sidenote: these plist files have become a total pain in my A** It has become common place on my computer for these types of problems. Usually deleting this plist file will reset and allow the program to work normally.

FarNorth, deleting the plist is not a permanent fix. See Leonie's most recent post above.

Same me to

user/library/Preferences

Delete the "com.apple.Aperture.plist"

Thank you,

Stefanos.

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