Previous 1 2 Next 17 Replies Latest reply: Mar 4, 2013 4:29 AM by PravinKandan
gr8ad4u Level 1 Level 1 (0 points)

I use(d) my iPhone 4 as a USB Tethered Modem on a Macbook laptop.

ALL software is up to date

 

Problems:

 

  1. The exact second iTunes 10.7 update completed it's install, my iPhone4 STOPPED being a USB Tethered  Hotspot!
  2. iPhoto STOPPED SEEING new pictures on the iPhone4.

 

iTunes still sees the iPhone but Network does not see the iPhone when it is Tethered via USB & the iPhone option is GONE

I can turn on Bluetooth and use it as a modem but it does not work USB Tethered. This is NOT a viable Option!

 

Trouble shooting:

I have an Powerbook G4 OS 10.5.8 that has NOT been updated in a year and the iPhone works as a USB Tethered Modem & iPhoto sees the pics on the iPhone, so it is NOT a cable or an iPhone problem.

 

Apple Support REFUSED to help me saying they have no record of problems (but I found with Google, a lot of problems reported on Windows devices).

THEY ALSO SAID THEY DO NOT OFFER EXCEPTIONS AFTER THE 3RD ONE, EVEN IF IT IS THEIR FAULT DUE TO A SOFTWARE UPDATE!?!?

 

I took both laptops and the iPhone4 to an Apple store Genius Bar and all they could come up with was to reinstall the OS, which they did without deleting my applications because I do not have the serial numbers to several very expensive apps that I got with the system when I bought it used.

 

2+ HOURS LATER...

  1. Network had no iPhone option at all.
  2. iPhoto still did not see pics on the iPhone4 
  3. iTunes still saw the iPhone4
  4. Bluetooth is my Only Option to get to the WWW but it's SO SLOW I'm now using the Powerbook!

 

It sure seems that since Steve is gone, Apple has been infected with IBM-itis


 

FIX THIS UPDATE A.S.A.P. PLEASE!


MacBook, Mac OS X (10.6.8)
  • Michael Lemass Level 1 Level 1 (50 points)

    I had the same problem.

    I use os10.6.8 on a mac pro and a laptop

    I installed itunes 10.7 on the mac pro and the usb tethering no longer worked.  I could tether via bluetooth.  Iphoto could see and import photos from the iphone4 and itunes could see it.  It still worked via usb when plugged into my laptop os10.6.8 because I was still on itunes 10.6.3 so I know its an issue with itunes 10.7 and the phone itself hasnt been damaged

     

    I updated to ios6 today and I still have the same problems.

     

    FIX IT APPLE!! 

     

    TEST YOUR SOFTWARE PROPERLY BEFORE RELEASING IT!!!

  • Hibernian56 Level 1 Level 1 (15 points)

    Another case of bad quality control on the part of Apple...

     

    Luckily I have several Macs, and tend to update only one at a time, an wait to see what they have messed up this time, they manage make quite a few headaches with EVERY update, despite what the appologists would have you believe.

     

    Anyway, having compared two machines, (one updated the other not) the update of iTunes to 10.7 seems to have updated AppleUSBEthernetHost.kext to version 2.3.6 and in the process messed it up (of course, its not their fault).

     

    You need to replace this kext with a good version or an earlier working version, repairing permissions did not work.

     

    To do this, download KextUtility and install it, then drag the old working kext onto the KextUtility icon, it willreplace the broken version and fix any other permission issues in your S/L/E folder.

     

    http://mac.softpedia.com/get/System-Utilities/Kext-Utility.shtml

     

    and the working kexts (if you can't find it on your time machine backup)...

     

    Version 2.2.0 (Working on 10.6.8) http://db.tt/Fahk9VBe

    Version 2.3.6 (Working on 10.8 & 10.7) http://db.tt/U674UcOV

     

    Nice one Apple, thanks for wasting a few hours of my life, AGAIN.

  • Hibernian56 Level 1 Level 1 (15 points)

    Try this link for KextUtility...

     

    http://cvad-mac.narod2.ru/Kext_Utility

  • gr8ad4u Level 1 Level 1 (0 points)

    I am NOT a Computer Expert! I am barely a novice and fixing problems is Way out of my league. I am thankfull that someone has a solution after these weeks of waiting for a fix, BUT... since I don't speak Russian exactly how do I find and use this program on my MacBook? I need someone to lead me by my hand through this fix PLEASE!!

  • Hibernian56 Level 1 Level 1 (15 points)

    Hi gr8ad4u (nice name !!!).

     

    Use the link above, download one of the the kext files first, and save it to your desktop.

     

    Next, download http://cvad-mac.narod2.ru/Kext_Utility and install the program. Then launch the program, wait for it to repair the permissions etc, it should take a minute or two. Leave the program running with its window open.

     

    Next, drag the kext file you saved to the desktop into the KextUtility program window and it will automatically install it for you.

     

    Finally restart your machine and you should be back up and running.

  • gr8ad4u Level 1 Level 1 (0 points)

    It changed nothing!

     

    I d/led the utility, Ran it, Unpaked the fix, Drug it into the window, It said it was finished, Rebooted, Still no USB Tehered Hotspot.

     

    Any other ideas?

  • Hibernian56 Level 1 Level 1 (15 points)

    Ok, you probably need to delete the kext first, then try the above fix...

     

    Launch Terminal and issue the following command (Just cut & paste the following into the Terminal window);

     

    sudo rm -r /System/Library/Extensions/AppleUSBEthernetHost.kext

     

    Then follow the above proceedure, use the 2.2 kext first, then if that doesn't work try the other one.

  • gr8ad4u Level 1 Level 1 (0 points)

    I went to Teminal and pasted in what you left and it asked for my password. I have NO system Password as I am the Only user and it said I had the wrong password... Any Ideas?

  • gr8ad4u Level 1 Level 1 (0 points)

    I left out I just pressed Enter as I always do... Sorry

  • gr8ad4u Level 1 Level 1 (0 points)

    I went to Teminal and pasted in what you left and it asked for my password. I have NO system Password as I am the Only user so I pressed Enter and it said I had the wrong password... Any Ideas?

  • Hibernian56 Level 1 Level 1 (15 points)

    Hmmm.. I didn't think that was ossible, you should always have an admin password so as to avoid "others" running terminal commands like this...

     

    Try adding a password to you account under System Preferences > Users & Groups > Change Password...

  • Michael Lemass Level 1 Level 1 (50 points)

    You need to set a master password for your computer.  Terminal doesnt like computers that havent set a master password, its not a concept or option is understands.

     

    I have now solved my tethering problem - I didnt need to use terminal.

     

    I downloaded the kext utility, unzipped it and put the .app file into my applications folder, then I dragged the kext file from my laptop (AppleUSBEthernetHost.kext   version 2.3.0)

     

    The utility replaced the one that itunes 10.7 must have installed or modified into a backup folder and installs  the one from my laptop where I was still on itunes 10.6.3 and it has the same permissions as the other files in that folder system/library/extensions

     

    I rebooted and plugged my iphone in via the usb charger/data cable and immediatly the system put up a window stating:

    A new interface has been detected

    the "iphone USB" network interface has not been set up.  To set up this interface use network preferences"

     

    I then clicked the blue button NETWORK PREFERENCES

     

    This showed the iphone in NOT CONNECTED status so I clicked on ASSIST me and just keep going, you will notice the red dot beside the iphone changing to orange (no IP address) then it changes to green and all is well!!

     

    Thanks a million to Hibernian56 and whoever made kext-utility!!

     

    No thanks to apple for not testing their software properly and wasting my time with hours of reading online!!!

     

    Im on 10.6.8 on both machines

     

    The problem with the kext file that was updated by itunes 10.7 was that the machine no longer detected the iphone thru the usb cable.  Thanks to the other users on here its now fixed!  ;-)

  • gr8ad4u Level 1 Level 1 (0 points)

    I did all that and still No Joy! I don't even have an iPhone option on my network pregerences...

    See the log below

    Version:1.0 StartHTML:0000000149 EndHTML:0000007018 StartFragment:0000000199 EndFragment:0000006984 StartSelection:0000000199 EndSelection:0000006984    
                                   -- Kext Utility --
                                   Mac OS X 10.5-10.8
                                v2.5.1 © cVad 2008-2012
                           Fast repair all Kexts permissions
                                   SLE Kexts Installer
                                  Mkext Packer/UnPacker
                                   cvad-mac.narod2.ru
                                    www.applelife.ru

    ProductName  : Mac OS X ProductVersion: 10.6.8 BuildVersion: 10K549
    Kernel       : Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011
    Model ID     : MacBook1,1 KernelMode: i386
    CPU TYPE     : Genuine Intel(R) CPU 1500 @ 2.00GHz
    Core         : 2000MHz Bus: 166MHz FSB: 664MHz
    CPU ID       : Ox6E8 (1768) Cache L2: 2Mb
    RAM          : 2048Mb HibernateMode: 0
    SwapUsage    : total = 128.00M  used = 2.34M  free = 125.66M  (encrypted)
    User         : admin on MacBook.local

    Start working: 2012-10-10 13:17:03 -0500
    Detected  ...  MAC OS X "Snow Leopard".

    Task: Full service for "/System/Library/Extensions"
                        and "/Extra/Extensions" folders.
             
    Repair Permissions for "/System/Library/Extensions" ................... Done.
    -- Total processed: 6545 files (347 kexts) for 73 sec.

    Preventive removal sleepimage file ... Done.

    Updating system caches MAC OS X "Snow Leopard".................. Done
    -- Build time = 37sec.

    Search "/Extra/Extensions/" folder ... Not Found.

    Syncing disk cache ... Done.

    All done.
    Have a nice ... day(night)
    Enjoy ...
     
                                   -- Kext Utility --
                                   Mac OS X 10.5-10.8
                                v2.5.1 © cVad 2008-2012
                           Fast repair all Kexts permissions
                                   SLE Kexts Installer
                                  Mkext Packer/UnPacker
                                   cvad-mac.narod2.ru
                                    www.applelife.ru

    ProductName  : Mac OS X ProductVersion: 10.6.8 BuildVersion: 10K549
    Kernel       : Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011
    Model ID     : MacBook1,1 KernelMode: i386
    CPU TYPE     : Genuine Intel(R) CPU 1500 @ 2.00GHz
    Core         : 2000MHz Bus: 166MHz FSB: 664MHz
    CPU ID       : Ox6E8 (1768) Cache L2: 2Mb
    RAM          : 2048Mb HibernateMode: 0
    SwapUsage    : total = 128.00M  used = 2.34M  free = 125.66M  (encrypted)
    User         : admin on MacBook.local

    Start working: 2012-10-10 13:21:24 -0500
    Detected  ...  MAC OS X "Snow Leopard".

    Task: Install "AppleUSBEthernetHost.kext (arches) i386,x86_64"
                to "/System/Library/Extensions"
             
    Found existing "/System/Library/Extensions/AppleUSBEthernetHost.kext"

    BackUp : "AppleUSBEthernetHost.kext" to "AppleUSBEthernetHost.kext.bak" ... Done.

    Install: "AppleUSBEthernetHost.kext" ... OK.

    Repair Permissions for "/System/Library/Extensions/AppleUSBEthernetHost.kext" ... Done.
    -- Total processed: 15 files (1 kexts) for 0 sec.

    Updating system caches MAC OS X "Snow Leopard"......... Done
    -- Build time = 18sec.

    Syncing disk cache ... Done.

    All done.
    Have a nice ... day(night)
    Enjoy ...
     

  • pusyketwors Level 1 Level 1 (0 points)

    I don't know why, but didn't work for me either. However I have solved my problem by downgrading iTunes back to 10.7. Here is very nice tutorial how to do so:

     

    http://www.emacconsulting.com/apple/itunes/downgrade-itunes-11-to-itunes-10-7/

     

     

    After all done, you might not see iPhone USB in your Network settings. What you have to do in this case is hit the + button and add iPhone USB manually. Then press Apply and that's it.

     

     

     

    cheers

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