10 Replies Latest reply: May 14, 2013 11:12 PM by KarthikKota
Pirk03 Level 1 Level 1 (0 points)

I set my iPad and iPhone to update overnight and the iPhone update worked fine, by my iPad wont turn on.  I don't get the apple screen or anything.  Help!


iPad 2 Wi-Fi + 3G, iOS 6
  • Pirk03 Level 1 Level 1 (0 points)

    I got it to turn on by holding in the power button and the circle button on the front at the same time for almost a minute.  It came on and was updated!

  • littlesqueak7 Level 1 Level 1 (10 points)

    I had this same problem with my iPad 3 (Verizon 4G, wi-fi) when I did IOS 6 update wirelessly last night.  I could only leave one device at a time attached to my computer, so I left my iPhone 4S plugged in to the computer and updated to IOS 6 via iTunes.  The iPad was updated over my home wi-fi network and plugged in to the charger. I was prompted to enter my Apple ID & Password on both devices and appeared to have successfully upgraded to IOS 6 on both devices.  I even was browsing in briefly in the new Safari on the iPad to make sure it was working, then left it to finish charging overnight.

     

    I left both plugged in overnight and when I woke up this morning, the iPhone was fine and the iPad won't turn on.  I tried the remedy here by holding down the power & the circle button in front for 2 mins and still didn't go on.  Please help!

  • littlesqueak7 Level 1 Level 1 (10 points)

    OK, after I posted above problem, I tried holding the power button and the circle button on the front at the same time for the FIFTH TIME.  This time I quickly got the Apple logo as it was rebooting.  Everything seems to be fine now, it just took a few tries.  Thank you for the solution, I guess it just took doing this a few times to make my iPad turn on and ask for my security code.  Now it is updating all the apps for the new IOS.

  • Craig And Lisa Neises Level 1 Level 1 (55 points)

    Same problem. Same solution. Thanks for posting.

  • morne01 Level 1 Level 1 (0 points)

    I had the same problem with my iPhone.  It upgraded ok, but about 30 minutes later it turned off and I could not get it to restart.  Held the power button and circle button donw until I got the Apple image.  We'll see what else goes wrong . .

  • mdreamer Level 1 Level 1 (0 points)

    thank you soooo much for posting this reply...really helpful!

  • Tiffany311 Level 1 Level 1 (0 points)

    Hi. I just updated my iPhone 4 with the latest update and my phone would not start at all after that. The apple logo is showing but nothing has happened for hours since the update. I have rebooted it by doing the override several times and still nothing. This update has completely destroyed my phone.

  • Tiffany311 Level 1 Level 1 (0 points)

    Additionally, my iPhone won't even connect to iTunes; it doesn't even recognize my phone on iTunes.

  • littlesqueak7 Level 1 Level 1 (10 points)

    Although I did not have this exact problem, I did another post for this solution on another thread:

     

    I had the same problem with my 4. It's taken me over a day but I've finally got my phone back (although I have lost a couple of months of info as I hadn't backed up my data recently - but at least it's working). I posted above and had tried reinstalling iTunes etc but nothing worked. It kept saying it wouldn't recognise the device. In the end I tried this

    http://support.apple.com/kb/TS1567

    Once I had stopped and started the Apple Mobile Device Service, iTunes recognised my phone and the update FINALLY continued.

    Hope this helps you too.

    Good luck.

  • KarthikKota Level 1 Level 1 (0 points)

    This solved my problem too. pressed the side power button and round button simultaneously for 30 seconds and it switched on.