Q: iTunes.exe crashes with BEX error, 10.7 32 bit on winXP

Doublechecking something. Is your QuickTime Player also currently failing to launch (with or without an error message)?

Okay.

Try updating your QuickTime Player to the most recent version (7.7.2). Does that get you past the errors?

Okay.

We'd better work through the following document, just in case:

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues

Hi Guys.

Im also getting a Bex error on my Vista laptop. See below. Originally did an update. Have since uninstalled and reinstalled. Any help would be appriciatted. Thankyou.

Problem signature:

  Problem Event Name:    BEX

  Application Name:    iTunes.exe

  Application Version:    10.7.0.21

  Application Timestamp:    504d85d9

  Fault Module Name:    QuickTime.qts_unloaded

  Fault Module Version:    0.0.0.0

  Fault Module Timestamp:    4cf45322

  Exception Offset:    67891040

  Exception Code:    c0000005

  Exception Data:    00000008

  OS Version:    6.0.6002.2.2.0.768.3

  Locale ID:    3081

  Additional Information 1:    262d

  Additional Information 2:    76f815d980ec17f1a0d4c8c987ca3dc6

  Additional Information 3:    4d94

  Additional Information 4:    92b97302c07b7f5457404bf3447e4bcd

  Fault Module Name:    QuickTime.qts_unloaded

  Fault Module Version:    0.0.0.0

Doublechecking ... you've tried updating your QuickTime Player to the most recent version?

I have since updated Quicktime and this seems to have solved my problem. Thankyou for the topic help. Would love to put that symbol that say's you helped me  but cant seem to find a button that lets me do that.

Badger

You're welcome!

Would love to put that symbol that say's you helped me  but cant seem to find a button that lets me do that.

No worries. Only the person who starts the topic is able to assign points/helpfuls/solveds in the topic, so that's why it's not showing for you here.