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Keyboard lockups with OSX 10.8.2

After the 10.8.2 update, keyboard input is hanging intermittently on my 2011 MacBook Air. It occurs in several applications (have tested with Safari and App Store) and often when switching windows or input fields. The keyboard input just stops working for a few seconds, then some of the typed text is input at the cursor.


Also, sometimes when opening a new tab in Safari, a window pops up complaining about a bluetooth headset. Maybe this is linked somehow?


Anyone else experiencing the same?

MacBook Air, OS X Mountain Lion (10.8.1), 13-inch, 128 GB

Posted on Sep 20, 2012 8:38 AM

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18 replies

Sep 21, 2012 10:23 AM in response to ihatetoregister

Finally got it fixed. Make sure you guys call Apple Support. The first tier tech support is not able to help you because they have not been trained for that 🙂 You will have to speak to a senior advisor. There will be a lot of deleting of caches involved while in safe mode. After did all that my trackpad and keyboard is working again. Hope you'll get yours working too!

Sep 21, 2012 9:05 PM in response to Chris Stephens1

Umm I thought I just told you guys. There are a lot of folders and caches that need to be deleted, while in safe mode. There is no way I can remember all of them and their location, as I was not able to write down the step-by-step while I was on the phone with Apple Support. As I said, a senior advisor helped me. The first tier support was not able to.

Sep 22, 2012 9:54 AM in response to ihatetoregister

I've been following this discussion due to keyboard problem after update to 10.8.2.


Using original USB keyboard (MB110LL/A) with keypad supplied with 2008 iMac.


Problem: number keys (only on the keypad) fail after login, after updating to 10.8.2. Keypad numbers work as usual when entering system password at startup.


Solution: tested keyboard at Apple Store & it works fine on their 10.8 demo machines. Purchased new keyboard to try (MB110LL/B), & that solves problem. After 4+ years, original needed retirement anyway.


Refer to "Difference between MB110LL/A and MB110LL/B" discussion in Apple Store,

http://store.apple.com/us/product/MB110LL/B/apple-keyboard-with-numeric-keypad?f node=56


Time will tell if others with older iMacs encounter the same problem.

Sep 22, 2012 10:37 AM in response to Chris Stephens1

Can't find an Apple Knowledge Base article on Cache Cleaning, so I tried OnyX for Lion, b/4 upgrading to Mountain Lion.


Worked great. It's not on App Store--so I downloaded from CNET, also found it on MacUpdate.


MtnLion worked much better than Lion on my older iMac until I updated to 10.8.2. Then it started to bog down again, so I looked up OnyX again.


There is a new version of OnyX for MtnLion (2.6.1), also versions for all previous OS X flavors. Tried the new one, and again it helped. Don't know why they aren't on the App Store but I've never had a problem with downloads from CNET.


It works fine and there are decent advice & help menus. They don't bug you for donations. I had to hunt for the developers website, http://www.titanium.free.fr to find a donate link.


I'm will wait for feedback about future OS X updates.

Keyboard lockups with OSX 10.8.2

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